Senior Product Manager

Base pay range: $/yr – $/yr

Welcome to Fi. We’re a passionate team from Square, Google, Tik Tok, Peloton, Uber, and more working to transform the human‑pet relationship. Our mission is to develop cutting‑edge technology that revolutionizes what it means to be a pet parent. Fi is leveraging our team's talent and expertise to improve the lives of millions of pets in the U.S. Real‑time location tracking, activity, sleep and behavior monitoring – and that’s just the beginning.

Fi is built on the idea that bridging the communication gap between pets and humans will bring the future of pet ownership to life. If you thrive in innovative, collaborative environments and care deeply about helping pets live longer, better lives, Fi could be the perfect fit.

Fi is looking for a Senior Product Manager. This high‑impact role sits at the center of our growth. You’ll work across product, engineering, design, operations, and go‑to‑market teams to drive initiatives that activate new sales channels, deepen customer loyalty, and strengthen the core Fi experience. Your work will directly shape how millions of pet parents engage with Fi and will improve the lives of pets everywhere.

• Lead Product Strategy & Execution:
  Define the long‑term vision for Fi’s core experiences and translate it into a clear, actionable roadmap. You’ll influence critical decisions, align cross‑functional partners, and lead initiatives from concept to launch.
• Deliver Cross‑Functional Impact:
  Partner closely with engineering, design, hardware, data, support, and marketing teams. You bring clarity to ambiguity, unite teams around shared goals, and ensure that execution stays aligned with strategy.
• Turn Data Into Insight:
  Leverage analytics to uncover opportunities, diagnose friction, and evaluate product performance. You use data to guide decisions, drive prioritization, and inspire a culture of learning.
• Elevate the Customer
  
  Experience:
  
  Shape every step of the customer journey—from onboarding to long‑term retention. You identify where experiences can be improved and design intuitive solutions that make Fi indispensable.
• Launch Features That Drive the Business:
  Lead launches that improve satisfaction, loyalty, and growth. You consistently raise the bar for quality and deliver value with every release.

• Product Leadership Experience (3+ years) – A proven record of defining, shipping, and iterating on impactful products, especially those centered on customer engagement and retention.
• Strategic Thinking – You move fluidly between high‑level vision and detailed execution. Ambiguity doesn’t faze you; you turn it into clarity and momentum.
• Data Fluency – You are comfortable working with metrics, hypotheses, and experimentation. SQL is a plus, but what matters most is your ability to turn data into actionable decisions.
• Cross‑Functional Collaboration – You communicate clearly, build trust quickly, and lead confidently through influence. Fast‑moving environments energize you, and you thrive in short iteration cycles.
• Customer Obsession – You’re committed to building products that genuinely improve the lives of dog parents—and their dogs.

• Time to Recharge:
  Enjoy flexible PTO to take the breaks you need.
• Top‑Notch Health Coverage:
  Full medical, dental, and vision coverage.
• Wellness Perks:
  Free access to One Medical, Kindbody, and Talkspace.
• Give Back to the Pups:
  Receive a $500 annual donation to a dog charity of your choice through our Bark Back Program.
• Free Fi Membership:
  Your own furry best friend(s) get the benefits of a Fi collar, on us!
• Love for Friends + Family:
  Share the Fi magic with our gifting program.

Fi is an equal‑opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.

Fi makes hiring decisions based solely on qualifications, merit, and our needs at the time.