Director - Product Enablement & Training Lead; Product Factory – PRR), Securities

Director - The Product Enablement & Training Lead (Product Factory – PRR), TD Securities

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Work Location: New York, New York, États-Unis d'Amérique

Hours: 40

Line Of Business: Valeurs Mobilières TD

Pay Detail: $138,320 - $250,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience  compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Role

Summary:

The Product Enablement & Training Lead is a senior enablement leadership role within the Product Readiness & Rollout (PR&R) team, responsible for ensuring frontline colleagues and support teams are fully prepared to support Transaction Banking and Treasury Management product launches. This role owns the design, delivery, and effectiveness of launch enablement and training, serving as a critical readiness control prior to go-live.

Operating within a highly regulated financial services environment, this role requires strong judgement, deep enablement and instructional design, and the ability to translate complex product, operational, and risk considerations into clear, actionable guidance that drives adoption and reduces post-launch risk.

Role Positioning Statement: This role is intentionally designed as a senior enablement leadership position, aligned to VP-level Sales Enablement Lead and Product Training Consultant roles at peer banks. It is not a content only or facilitator role; it owns enablement readiness, training effectiveness, and launch preparedness for Transaction Banking products.

Own the product enablement and training strategy for product launches, aligned to PR&R readiness standards and launch timelines. Design and maintain role-based enablement training curricula, including playbooks, quick reference guides, simulations, and job aids for Sales, Operations, Client Support, and other frontline stakeholders. Ensure enablement readiness is treated as a launch prerequisite within PR&R go/no-go governance and training content translates product and operational complexity into clear, usable guidance for frontline teams.

Deliver readiness sessions, workshops, and simulations in advance of go-live to ensure operational preparedness. Partner closely with Product, Sales, Operations, Risk, and Change Management teams to ensure enablement reflects real world execution. Identify enablement gaps and recommend mitigation actions prior to launch authorization.

Measure enablement effectiveness through completion rates, readiness assessments, adoption metrics, and post-launch feedback. Analyze post-launch issues to determine whether enablement or training gaps contributed and adjust materials accordingly. Continuously refine enablement standards and assets to support a scalable, repeatable Product Factory launch model.

Partner with Product, Sales, Operations, Risk, and Change Management teams to align training content with launch requirements. Act as a trusted advisor on enablement readiness, surfacing gaps and recommending mitigation strategies. Coordinate with enterprise learning platforms or L&D teams as appropriate.

7–10+ years of progressive experience in product enablement, training, or instructional design, preferably within financial services. Demonstrated experience enabling complex products or operational processes in regulated environments. Strong understanding of adult…