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Location:

Hybrid – Atlanta, Boston, Chicago, New York City, Norwalk.

About the role:

The Senior Director role is a strategic leadership position responsible for overseeing a portfolio of high-value accounts and guiding strategic account teams.

• Oversee a portfolio of high-value accounts; manage and lead small portfolio teams or strategic account teams to deliver exceptional client outcomes.
• Serve as a senior advisor to executive-level stakeholders; influence strategic investment decisions through evidence-based insights.
• Accountable for retention of portfolio and responsible for multi-year growth plans, cross-sell strategies, and achievement of significant revenue targets.
• Lead executive-level research initiatives; synthesize primary, secondary, and advanced analytics into actionable narratives for senior decision-making.
• Optimize resource allocation and deliver operational efficiency across portfolio teams; shape best practices for quality delivery at scale.
• Represent Kantar in industry forums and enterprise-wide initiatives; champion innovation in media analytics and cross-platform measurement.
• Develop and nurture high-performing teams by identifying, mentoring, and advancing top talent through a culture of continuous learning and collaboration.

• 7+ years in media research, analytics, or consulting with proven success in executive-level engagement.
• Expertise in digital ecosystems, cross-platform measurement methodologies, creative quality, and/or placement and audience insights.
• Strong command of advanced research techniques, including attribution, ROI modeling, and audience segmentation.
• Advanced ability to synthesize complex data into compelling narratives for executive audiences.
• Proven ability to shape strategic investment decisions and drive commercial outcomes.
• Track record of delivering multi-year growth plans and achieving significant revenue targets for an account portfolio.
• Demonstrated success in managing senior client relationships and leading high-performing teams, including direct management of a team of 3 or more professionals.
• Ability to navigate fast-paced agency or complex client environments, balancing strategic depth with delivery efficiency.
• Bachelor’s degree in market research/marketing or related social science and analytic subject areas. Masters preferred.

Location:

New York.

Kantar is looking for a VP Business Development to drive additional growth from our robust CX portfolio in new and existing accounts within Kantar’s Insights division. The successful candidate will have a strong understanding of modern Customer Experience programs to intimately understand client needs, deliver the best responses to their challenges, and convert business opportunities for the CX team.

• Delivers winning proposals and pitches. Acts as a trusted adviser to clients to develop an emerging or formal CX brief into an outstanding win for Kantar.
• Pursues self-generated and inbound leads, managing them effectively through relevant Kantar channels to maximize chances of winning.
• Provides analysis and insight to feed into BD planning – proactively suggests strategic and process improvements; effectively reacts to changing needs of the business.
• Manages own pipeline of client opportunities, typically taking a brief (emerging or formal) and progressing it to a win.
• Prioritizes opportunities relevant to Kantar BD strategy and/or own skillset; supports larger opportunities.
• Coaches CX account teams on commercial best practice to ensure proposals and pitches are delivered with impact.
• Takes ownership of own learning agenda. Has right level of knowledge and gravitas to identify and develop domain opportunities when talking to clients.
• Consistently looks to maximize personal win rate, in line with commercial best practice and profit guardrails.
• Supports a strong partnership ecosystem across Kantar and external…