Business Development Professional

RQM+ is The Med Tech CRO, accelerating innovation to patient impact. Our tailored solutions deliver regulatory and quality expertise, FDA‑recognized laboratory services, clinical trials, and reimbursement strategies across device types and therapeutic areas to bring life‑changing technologies to patients — faster, safer, better.

We don’t make Med Tech. We make Med Tech happen.

Our experienced teams are cohesive, collaborative, and proactive, constantly seeking to improve and evolve while remaining laser‑focused on customer success. RQM+ elevates the Med Tech experience through best‑in‑class service and clear, concise communication. We serve as an extension of our customers establishing and maintaining excellent client and site relationships and providing direct access to our technology platforms for real‑time data and study transparency.

The Business Development Team at RQM+ is responsible for driving sales growth through the integrated sale of services—Regulatory, Quality, Clinical Trials, and Lab (Biocompatibility and E&L)—positioning RQM+ as The Med Tech CRO and trusted partner across the product lifecycle.

This role works closely with cross‑functional experts and client stakeholders to uncover needs, shape solutions, and close strategic opportunities that align with our value proposition.

• Develop and execute account plans focused on expanding RQM+’s footprint across all service lines.
• Lead consultative sales efforts by understanding customer goals across innovation, market access, compliance, and lifecycle management.
• Effectively position the value of RQM+’s integrated solutions—Regulatory, Quality, Clinical Trials, and Lab testing—to decision‑makers and influencers.
• Build and manage a robust pipeline of qualified opportunities from early engagement through contract.
• Conduct targeted outreach, client meetings, and proposal development to drive pipeline progression.
• Build and maintain trusted, long‑term working relationships with both existing and potential clients.
• Serve as the primary point of contact for client needs, concerns, and requests, ensuring high levels of responsiveness and service quality.
• Collaborate with internal stakeholders, including Project Leaders, finance, and marketing—to develop solutions and prepare proposals, estimates, and contracts.
• Respond promptly to new client inquiries, ensuring initial qualification and follow‑up within 24 hours.
• Regularly assess client satisfaction, share industry insights, and identify areas for growth and improvement.
• Maintain accurate opportunity and activity data in Salesforce and other RQM+ CRM tools to support forecasting and reporting.
• Contribute to team success by supporting peers and sharing best practices.
• Stay current on industry trends, regulatory developments, and product offerings to better serve client needs.

• Bachelor’s degree in a relevant field required.
• Minimum of 3 years of experience in a Contract Research Organization selling clinical trials to medical device clients, required. Experience in biotech/pharma will also be considered.
• Proficiency in Salesforce and sales productivity tools.
• Experience reviewing or developing sales contracts, preferred.
• Ability to manage multiple client relationships while consistently exceeding sales targets.
• Strong track record of achieving and exceeding sales targets.
• Excellent communication, negotiation, and relationship‑building skills.
• Ability to identify and act on new business opportunities with a solution‑oriented approach.
• Strong organizational skills and the ability to manage multiple accounts simultaneously.
• Proactive and results‑driven with a customer‑first mindset.

• Resilience & Persistence, Problem Solver, Intellectual Curiosity, Drive & Initiative, Results Driven, Reliability, Organized, Initiative, Accountability, Interpersonal Savvy, Strategic Seller, Sales Judgment & Collaboration

• This position does not have supervisory responsibilities.

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