Administrative Assistant​/Receptionist

LOCATION

New York, NY (Midtown), 5 days in office

Come join our team!

There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.

Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients  regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.

Our core values are:
Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you re looking for in your next career? Then consider joining our amazing team!

The Administrative Assistant is responsible for providing administrative support to the company to ensure the efficient functioning of the office. Professionally administers all incoming calls and ensures phone calls are redirected accordingly. Serves as the first point of contact for clients, prospects and visiting team members on the phone as well as in person. Distribution of electronic mail to account managers utilizing various business applications.

• Reception – Greeting visitors, setting up meetings and troubleshooting.
• Identifying, processing and distribution of mail in a timely manner.
• Opens and closes front desk/reception area (locking and unlocking doors, switching phones into day/night mode). Maintain a neat and clean reception area and posts appropriate signs for office closures, holiday hours, etc.
• Assists with other related clerical duties such as photocopying, faxing, filing, collating and scanning documents.
• Processing outgoing mail including USPS and Fed Ex.
• Order office supplies and maintain inventory and organization of supply room.
• Contributes to a team effort by assisting in other related areas as needed.
• Complies with all internal procedures and practices while demonstrating the ability to meet service performance and quality standards.

• High school diploma.
• Strong ability to learn new technology and systems
• Minimum of 1-year administrative support experience required.
• Excellent phone, written and interpersonal skills.
• Ability to multitask in a fast-paced environment with minimum supervision.
• Proficient in Microsoft Office, use of office machines such as multiline phone systems, fax/copier/scanner and mail machine.
• Professional appearance and demeanor
• Exceptional customer service skills; tactfulness and consideration in dealing with a diverse group of people and personalities.
• Desire to advance career within our organization.
• Knowledge of Salesforce a plus.

The national average hourly rate for this role is $29.75 - $34.85 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.

EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:

• Generous Paid Time off
• Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
• Generous leave time options:
  Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
• Generous employee referral bonus program of $1,500 per hired referral
• Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
• Employee Resource Groups:
  Women’s Coalition, EPIC Veterans Group
• Professional growth & development:
  Mentorship Program, Tuition Reimbursement Program, Leadership Development
• Uniq…