Office Manager

Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, including booking jobs, qualifying leads, and driving higher revenue—all at a speed and consistency unmatched by human call centers.

We’ve expanded to 100 employees in under two years, backed by a high-energy, in‑office culture across our NYC headquarters and Santa Barbara office. In a $500B+ market where missed calls mean lost business, we’re building the category‑defining platform for AI‑driven customer engagement.

We’re serving the largest brands in home services, and grew 10x in 2025. With a high‑performance, in‑office team in NYC, we’re moving fast to capture a massive, underserved market where 85% of missed calls go to competitors. Every hire here has an immediate and visible impact.

We're looking for a proactive, detail-oriented Office Manager to own the day‑to‑day operations of our workspace. You'll be the go‑to person for everything that keeps the office running, and the person who makes sure it runs well before anyone has to ask.

This is a high‑ownership, execution‑focused role with direct impact on how the team experiences the office every day.

• Own inventory, ordering, and restocking for office supplies, kitchen consumables, and tech accessories
• Manage vendor relationships across building management, food and beverage, cleaning services, and AV
• Oversee building access protocols, visitor check‑in, and facilities coordination
• Maintain shared tech inventory and ensure conference room A/V is always functional
• Keep shared spaces bookable, stocked, and equipped as the team grows
• Support new hire onboarding logistics and help coordinate office events and social programming
• Track office spend, manage purchasing within approved limits, and oversee vendor contracts and subscriptions

• 2 to 5 years of experience in office management, facilities, or workplace operations
• Organized, proactive, and resourceful — you fix things before anyone has to ask
• Strong communicator comfortable working across teams and managing vendor relationships
• Familiar with tools like Slack, Notion, and Google Workspace
• Bonus: experience in a startup environment or with office event planning

At Avoca, you'll be part of a team building a category‑defining company at the center of a massive market opportunity. We're fast‑moving and collaborative, with a culture built for people who thrive on speed, iteration, and impact.