Card Operations Support Specialist

Company Description

Blend is a premier AI services provider, committed to co‑creating meaningful impact for its clients through the power of data science, AI, technology, and people. With a mission to fuel bold visions, Blend tackles significant challenges by seamlessly aligning human expertise with artificial intelligence. The company is dedicated to unlocking value and fostering innovation for its clients by harnessing world‑class people and data‑driven strategy.

We believe that the power of people and AI can have a meaningful impact on your world, creating more fulfilling work and projects for our people and clients.

Our client, a global leader in financial services and commercial card solutions, is seeking a Card Operations Specialist to provide hands‑on operational support to a commercial card implementation team. This role is focused on non‑customer‑facing execution work, including data updates, transaction checks, reporting support, and manual processing tasks.

The ideal candidate is a detail‑oriented operations professional who is comfortable following documented procedures, working independently in Excel and internal systems, and supporting high‑volume, process‑driven work streams.

• Location:
  
  Remote within the U.S.
• Duration:
  Approximately a 3‑month consulting role with the likelihood of extension or conversion to hire (must be able to work on Blend’s W2 without sponsorship)
• Benefits:
  We do offer benefits to our full‑time consultants, including Health, Vision, Dental, 401K plan, Life Insurance, Pretax Commuter Benefits, and an incredibly supportive team cheering you on!

• Perform virtual card reporting and basic transaction investigations to confirm successful processing.
• Execute manual updates to account records (e.g., expiration date maintenance) on a recurring basis.
• Process and track payment requests and operational tickets.
• Upload and validate customer data from spreadsheets into internal card processing systems.
• Support customer onboarding workflows for virtual card, standalone card, and small business portfolios.
• Provide general operational support to the implementation team, helping resolve day‑to‑day processing needs.
• Follow documented procedures and job aids to complete assigned tasks accurately and efficiently.
• Perform high‑volume data entry and quality checks in legacy systems.
• Assist with ad hoc operational requests and “fire drill” support as needed.
• Maintain strong data accuracy and documentation discipline across all activities.

• Bachelor’s degree required.
• 3–6 years of operations, card operations, payments operations, or financial services support experience.
• Experience working in process‑driven, high‑volume environments.
• Commercial card, virtual card, or payment processing experience strongly preferred.
• Experience supporting implementation or card issuance teams is a plus.

• Strong Excel skills (data review, manipulation, and validation).
• Comfortable learning and navigating multiple internal systems.
• Experience with commercial card platforms (e.g., TSYS/TS1 or similar) preferred but not required.
• High accuracy in data entry and manual processing tasks.
• Strong attention to detail and quality control mindset.
• Ability to follow step‑by‑step procedures with minimal supervision.

• Reliable, detail‑oriented, and highly organized.
• Comfortable performing repetitive, process‑driven work.
• Self‑starter who can work independently after training.
• Flexible and responsive in a fast‑moving operational environment.
• Team player with a strong support mindset.
• Able to prioritize and manage fluctuating workload volumes.

The pay rate for this role is $40.00 per hour. Actual compensation within the range will be dependent on several factors including but not limited to relevant experience, skills, certifications, training, and location. It is not typical for an individual to be hired at or near the top of the range and determining factors for compensation are considered for each individual circumstance.

BLEND
360 also offers a competitive benefits program to meet the health and financial well‑being of our team and their families. You can look forward to a range of benefits including medical, dental, vision, 401K, PTO, commuter benefits, spending accounts, life insurance, disability coverage, and EAPs.

To deliver growth at BLEND
360 and for our clients, we believe as a Talent Solutions Company, we have a responsibility and unique opportunity to positively impact the workforce. Diversity has played a critical role in our history, our growth, and continues to have a profound impact on our success. We are determined to have equality in the workplace, within our team and as an extension of our clients’ team.

BLEND
360 is an equal opportunity employer.