Diamond & Operations Specialist

JN Premier is seeking a Diamond & Operations Specialist to support both the diamond and operational functions of the business. This role combines advanced diamond grading expertise with administrative and logistical oversight, ensuring that all client, vendor, and inventory processes are handled accurately and on schedule.

The individual will report directly to the owner and will be responsible for managing client accounts, monitoring production timelines, maintaining inventory systems, and assisting with key operational tasks such as pricing updates, proposal generation, and scheduling.

• Source and match diamonds, side stones, studs, and pairs according to client-specific specifications.
• Source single stones based on client and sales team requirements.
• Perform accurate data entry for all diamonds within inventory and tracking systems.
• Manage memo-in/memo-out processes, ensuring complete documentation and traceability.
• Inspect and verify all incoming and outgoing diamond merchandise for quality and accuracy.
• Maintain regular communication with vendors, including follow-ups on memos, purchase orders, and availability inquiries.
• Manage finished goods inventory, monitor stock levels, and initiate new orders for both stock and custom projects.
• Uphold company standards for diamond handling, documentation, and security compliance.

• Oversee client account activity, ensuring product details, pricing, and timelines are properly managed and updated.
• Track and coordinate production schedules across design, sourcing, and manufacturing functions.
• Ensure that all orders are processed, tracked, and delivered according to established deadlines.
• Prepare and maintain accurate proposals, product quotes, and related client materials.
• Maintain consistent communication with clients and vendors to confirm schedules and resolve production or delivery issues.

• Provide direct operational and administrative support to the owner.
• Maintain and update internal pricing matrices and related documentation.
• Support inventory control efforts, including stock reconciliation and discrepancy resolution.
• Manage day-to-day scheduling, workflow organization, and general administrative needs.
• Ability to identify areas to improve process efficiency and accuracy across departments.

• Professional diamond grading experience, GIA Graduate Gemologist (G.G.) or Graduate Diamonds Certificate (required).
• 3–5 years of experience in diamond or gem industries.
• Advanced understanding of diamond grading, matching, and evaluation.
• Excellent organizational and multitasking skills with strong attention to detail.
• Clear and professional written and verbal communication skills.
• Proficiency in Microsoft Office Suite and Google Workspace; experience with Diamond Track software is a plus.
• Ability to work independently and manage multiple concurrent priorities.
• High degree of integrity and professionalism in handling confidential business information.

This position offers an opportunity to work within a fine diamond company during it’s growth phase, that values precision, organization, and accountability. The Diamond & Operations Specialist will play an essential role in maintaining the efficiency of JN Premier’s daily operations, ensuring that product, client, and production needs are met on time and to the highest standard. The role should evolve to head-up future resources and teams of resources, so there is a lot of growth potential available in this position.