Patron Program Coordinator

About the Metropolitan Museum of Art

The Met presents over 5,000 years of art from around the world for everyone to experience and enjoy. The Museum lives in two iconic sites in New York City—The Met Fifth Avenue and The Met Cloisters. Millions of people also take part in The Met experience online. Since its founding in 1870, The Met has always aspired to be more than a treasury of rare and beautiful objects.

We are committed to fostering a collaborative and respectful work environment with a staff as diverse as the audiences we engage. Our staff members are art lovers who are passionate about working toward a common goal: creating the most dynamic and inspiring art museum in the world.

• Respect: Engage one another with collegiality, empathy, and kindness, always.
• Inclusivity: Ensure that all are and feel welcome and valued.
• Collaboration: Reach across boundaries to exchange ideas and work together toward our shared mission.
• Excellence: Lead the cultural world in quality and expertise—and inspire curiosity and creativity.
• Integrity: Hold ourselves to the highest moral standards, admit when we fall short, and then evolve.

The Met’s Membership program is one of the largest in the world and includes more than 135,000 loyal members from around the globe. Members give $90 to $50,000 annually and collectively contribute more than $30M per year. The Membership program is experiencing rapid growth and change as it rebounds from the pandemic, innovates its operations, and prioritizes diversity, inclusion, equity, and access.

The Patron Program team within the Membership Department focuses on the identification, cultivation, and stewardship of over 2,000 Patron households that give between $2,500 to $50,000 a year, raising around $6.5 million in revenue annually. While the Patron Program has been successful, it has not returned to its pre‑pandemic revenue, and only recently The Met has formed a dedicated team focused on growing and stewarding this group.

As the Patron Program Coordinator, you will report to the Deputy Chief Officer for Patrons and provide vital administrative and programmatic support for the Patron Program at The Metropolitan Museum of Art. You will help to ensure the timely completion of acquisition and renewal campaigns to all levels of Patrons. You will support the Patrons team and Membership Events teams for all Patron‑level events and programs.

You will work closely with colleagues in the Institutional Advancement department for effective donor communication and stewardship. You are highly organized and a self‑starter who excels both at database work and in face‑to‑face interactions.

Please submit your cover letter and resume to be considered for this role.

• Provide overall administrative assistance to the Patron Program, which raises $6.5M+ annually.
• Assist with Patron acquisition and retention efforts, by ensuring timely renewal letter deployment and administrative support around all acquisition and lapsed recapture campaigns.
• Support Patron programs and events in coordination with the Membership Events Team, including creating preparatory materials.
• Maintain Patron materials on a rolling basis, including the Patron Events calendar, the Patrons Circle and Leadership Circle brochures, and other publications as needed.
• Provide administrative and database support for the Deputy Chief Officer for Patrons, including scheduling meetings, pulling reports/lists, and tracking meeting notes in Tessitura.
• Update Leadership Circle Recognition Board annually for installation in the Great Hall.
• Liaise with Patrons at events and over the phone/email.
• Work with the Institutional Advancement Operations team and specifically the Associate of Patron Services as needed.
• Coordinate private tours for high‑level Patrons.
• Perform other duties as assigned.

• Bachelor’s degree required.
• 2‑3 years of relevant experience working with members, donors, or patrons.
• Proficiency in Microsoft Office suite (Outlook, Word, Excel, PowerPoint) is required.
• Knowledg…