Mail Message Services Worker, Level 1; Provisional

Position: Mail Message Services Worker, Level 1 (Provisional)
Location: Jamaica

Mail Message Services Worker, Level 1 (Provisional) GENERAL DUTIES Provides and supervise mail and related services at a CUNY location. There are two Assignment Levels for this position and all personnel perform related work. This specification describes typical assignments in this position; related duties may be assigned as needed. ASSIGNMENT LEVEL-1 - Under supervision, with latitude for independent initiative and judgment, utilizing manual and/or electronic postal equipment and procedures:

- Receives sorts and distributes mail or other packages, signs package receipts.

- Loads, unloads, lifts and moves mail and packages.

- Prepares sorts and labels outgoing mail.

- Assists in packing and unpacking of all kinds of packages that can be processes through the US Postal Service and other delivery services.

- Picks up and delivers interoffice or intra-office mail/parcels.

- Inserts letters or other material into envelopes manually or using automated equipment.

- Computes required postage, and stamps outgoing mail and/or operates office machines to process mail.

- Acts as a messenger, both on and off location.

- May visit Post Office to conduct business related to mail delivery and postage.

- Delivers meters to Post Office for resetting.

- Answers routine queries from users of mail services.

- Gets mail and/or packages registered and/or insured.

- Operates office machines such as copiers and postage meters.

- Makes scheduled trips for deliveries or collections; if necessary, operates various kinds of motor vehicles to carry mail or parcels.

- Reports any noticeable mechanical defects in motor vehicle and/or in office equipment they utilize.

- Operates telephone equipment, including automated directories and telephone features.

- Maintains mail directories of all employees at the Campus.

- Keeps other required records.

- Uses computer, if necessary, to perform routine tasks e.g., reports, expenses, and postage.

- Depending on office policy may utilize electronic mail to communicate with campus personnel regarding the status of mail deliveries.

- May function as a lead worker.

- Supervise mail service activities, or supervise part time and/or student employees working in service area. ASSIGNMENT LEVEL-2 - Under direction, with considerable independent initiative and judgment, supervises employees utilizing manual and/or electronic procedures in performing mail and messenger service functions and performs the following more complex activities:

- Supervise and trains staff in all phases of mail/messenger service operations.

- Insures that selection among mail service and postage choices is made in most cost effective manner.

- Assign job duties to subordinates, and maintains records of their schedules.

- Makes sure that all deadlines are met and deliveries are made promptly.

- Determines route schedules for pickups and deliveries.

- Keeps logs of all postage material.

- Prepares monthly invoices or internal billing records for postage used by College departments.

- Prepares requisitions for supplies, funding of postal accounts and contracts for servicing equipment.

- Insures that mail office equipment is properly maintained and serviced.

- Maintains the security of all postage material and equipment.

- Explains procedural changes and provides subordinates with necessary resources and supplementary interpretations to implement these changes.

- Develops, maintains, and revises (if needed) procedures to insure efficiency and effectiveness.

- Corresponds and confers with local postal authorities to resolve postal/electronic media/messenger issues.

- Coordinates services and obtains interpretations of new or revised postal regulations.

- Schedules internal and external training sessions for staff, such as seminars provided by the Post Office.

- Uses computer if necessary, to perform routine tasks e.g. reports, expenses and postage. Depending on office policy may utilize electronic mail to communicate with campus personnel regarding the unit's activities.

- Investigates complaints of poor service and takes appropriate action.

- Prepares annual and supplemental budgets for the mail service functions.

- May perform the duties of Assignment…