Reprographics and Mailroom Associate

Job Title:

Office Services Associate – Mailroom & Print Operations

Location: New York, NY

Schedule: Monday–Friday; shift and hours to be determined

Pay Rate: $25.00 per hour

We are seeking a dependable, customer-focused Office Services Associate to support daily mailroom, print, and reprographics operations in a professional office environment. This role is ideal for someone who is hands-on, detail-oriented, and comfortable working with office technology while delivering excellent internal customer service.

The ideal candidate is tech savvy, thrives in a fast-paced setting, and has prior experience supporting mail and print operations. This position plays a key role in ensuring smooth office workflows and timely service delivery to internal teams.

• Receive, sort, log, and distribute incoming mail and packages.
• Prepare outgoing mail and shipments, ensuring proper postage and timely delivery.
• Coordinate courier services and interoffice mail as needed.

• Fulfill print, copy, scan, binding, and finishing requests.
• Operate and troubleshoot multifunction printers and related equipment.
• Perform quality control checks to ensure accuracy and professional presentation.
• Manage print queues and meet turnaround deadlines.

• Provide courteous, responsive support to employees and visitors.
• Serve as a point of contact for service requests related to mail and print.
• Assist with conference room setup and breakdown when needed.
• Utilize office technology and print management systems efficiently.
• Track supply levels for paper, toner, and mailroom materials; notify management of replenishment needs.

• 2+ years of experience in mailroom, print, reprographics, or office services
  .
• Strong customer service skills with a professional, team-oriented attitude.
• Tech savvy with the ability to quickly learn new systems and equipment.
• Ability to multitask, prioritize requests, and meet deadlines.
• Comfortable lifting up to 50 lbs and performing hands-on tasks.
• Reliable, detail-oriented, and adaptable.

• Standing, walking, bending, and lifting required throughout the day.
• Ability to lift and move packages, paper boxes, and office supplies up to 50 lbs.

Forrest Solutions provides equal employment opportunities to all individuals regardless of race, color, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.