Mail Message Services Worker; Levels - Provisional

General Duties

Provides and supervises mail and related services at a CUNY location. There are two Assignment Levels for this position and all personnel perform related work. This specification describes typical assignments in this position; related duties may be assigned as needed.

• Under supervision, with latitude for independent initiative and judgment, utilizing manual and/or electronic postal equipment and procedures:
• Receives sorts and distributes mail or other packages, signs package receipts.
• Loads, unloads, lifts and moves mail and packages.
• Prepares sorts and labels outgoing mail.
• Assists in packing and unpacking of all kinds of packages that can be processed through the US Postal Service and other delivery services.
• Picks up and delivers interoffice or intra-office mail/parcels.
• Inserts letters or other material into envelopes manually or using automated equipment.
• Computes required postage, and stamps outgoing mail and/or operates office machines to process mail.
• Acts as a messenger, both on and off location.
• May visit Post Office to conduct business related to mail delivery and postage.
• Delivers meters to Post Office for resetting.
• Answers routine queries from users of mail services.
• Gets mail and/or packages registered and/or insured.
• Operates office machines such as copiers and postage meters.
• Makes scheduled trips for deliveries or collections; if necessary, operates various kinds of motor vehicles to carry mail or parcels.
• Reports any noticeable mechanical defects in motor vehicle and/or in office equipment they utilize.
• Operates telephone equipment, including automated directories and telephone features.
• Maintains mail directories of all employees at the Campus.
• Keeps other required records.
• Uses computer, if necessary, to perform routine tasks e.g., reports, expenses, and postage.
• Depending on office policy may utilize electronic mail to communicate with campus personnel regarding the status of mail deliveries.
• May function as a lead worker.
• Supervise mail service activities, or supervise part time and/or student employees working in service area.

• Under direction, with considerable independent initiative and judgment, supervises employees utilizing manual and/or electronic procedures in performing mail and messenger service functions and performs the following more complex activities:
• Supervise and trains staff in all phases of mail/messenger service operations.
• Insures that selection among mail service and postage choices is made in most cost effective manner.
• Assign job duties to subordinates, and maintains records of their schedules.
• Makes sure that all deadlines are met and deliveries are made promptly.
• Determines route schedules for pickups and deliveries.
• Keeps logs of all postage material.
• Prepares monthly invoices or internal billing records for postage used by College departments.
• Prepares requisitions for supplies, funding of postal accounts and contracts for servicing equipment.
• Insures that mail office equipment is properly maintained and serviced.
• Maintains the security of all postage material and equipment.
• Explains procedural changes and provides subordinates with necessary resources and supplementary interpretations to implement these changes.
• Develops, maintains, and revises (if needed) procedures to insure efficiency and effectiveness.
• Corresponds and confers with local postal authorities to resolve postal/electronic media/messenger issues.
• Coordinates services and obtains interpretations of new or revised postal regulations.
• Schedules internal and external training sessions for staff, such as seminars provided by the Post Office.
• Uses computer if necessary to perform routine tasks e.g., reports, expenses and postage. Depending on office policy may utilize electronic mail to communicate with campus personnel regarding the unit's activities.
• Investigates complaints of poor service and takes appropriate action.
• Prepares annual and supplemental budgets for the mail service functions.
• May perform the duties of Assignment Level 1.

Mail Message Services Worker

Non-exempt

• This position requires on-site presence five days a week.
• An appointment to this Competitive title/position in the Classified Civil Service Title Series will be made with a Provisional status. Employees in provisional status must pass a competitive civil service examination and be appointed from a civil service list to remain in the title/position.

• A four-year high school diploma or its equivalent, plus six months of full time office experience in mail services area. The person must be able to communicate in English.
• A Motor Vehicle Driver's License, valid in the State of New York, may be required for some, but not all positions.

Level 1:
New Hire: $34,932*;
Incumbent: $37,840.
Level 2:
New Hire: $44,627*;
Incumbent: $50,433.
This amount reflects a 13% salary suppression in effect for the first 24 months of employment only.

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