Operations Support Assistant

The New York State Unified Court System is seeking an Assistant Court Analyst to serve as a Jury Operations Support Assistant in the Bronx County Clerk's Office. This position will provide essential administrative and operational support while playing a crucial role in ensuring efficient communication with jurors and the public, maintaining accurate records, and supporting the office during high-volume jury service days.

Key Responsibilities:

• Responding to a high volume of emails and inquiries.
• Creating, updating, and maintaining Excel spreadsheets and other Microsoft Office documents to track and organize jury data.
• Providing direct support and assistance to jurors throughout the jury service process.
• Preparing and distributing office communications.
• Assisting with scheduling, payroll and coordinating office activities.
• Collaborating with team members to ensure smooth daily operations.

Qualifications: One year in the Junior Court Analyst title; or Bachelor's degree from an accredited college or university; or High School diploma or the equivalent and four (4) years of relevant experience; or An equivalent combination of education and experience.

Preference will be given to candidates with proficiency in Microsoft Office, specifically Excel formatting, and spreadsheet management. They must also possess excellent organizational skills, attention to detail, and strong written and verbal communication abilities to effectively interact with the public and support outreach efforts. The ability to manage multiple tasks in a fast-paced environment, combined with a professional and courteous demeanor when assisting jurors and the public, is essential.

Flexibility to support extended hours or additional duties during peak jury service days is expected. Previous experience working in a public-facing role or in an environment managing a large volume of people is preferred.

Please view the full employment announcement at: