Director of Public Services Brooklyn

Eligibility

• Current permanent Parks employees serving in the Administrative Community Relations Specialist civil service title.
• Employees on leave from the title.
• Permanent Parks employees in or on leave from a comparable title (e.g., Administrative Staff Analyst or Administrative Manager).
• Parks employees who are reachable on the Administrative Community Relations Specialist civil service list or a comparable civil service list or qualify for a comparable title.
  Please indicate the exam and your list number or comparable title on your resume.

* ONLY OPEN TO CURRENT FULL-TIME ANNUALLY PAID PARKS EMPLOYEES*

• Under general direction, with wide latitude for the exercise of independent judgment and decision, establish a customer service-oriented permit office. Oversee the processing of all park permits, including but not limited to special events, athletic, field day, day camp, pool, tennis, boat launch, film/photo requests, Sheepshead Bay Boat Moorings and parking. Maintain a close working relationship with borough management and NYPD to effectively manage events and develop best practices.
  
  Use CEMS (Citywide Event Management System) and Perfect Mind to process permit applications and permits. Monitor and ensure accuracy of CEMS parks and facilities.
• Ensure proper handling and accounting of all permit fees, including online banking and reconciliation of permit fees. Ensure proper record-keeping and record retention for all permit applications. Respond in a timely manner to all litigation, depositions and Freedom of Information Law (FOIL) requests.
• Evaluate patterns of facility usage and coordinate scheduling of routine maintenance and capital work in conjunction with Park and Recreation Managers and the Director of Capital Projects. Implement policies and procedures for best use of existing and new facilities. Work with CEMS management team to ensure that all properties and facilities in database are accurately depicted.
• Serve as liaison with Citywide Marketing and Special Events. Work with Citywide Special Events and Park and Recreation Managers to negotiate terms of very large or complex events.
• Ensure that all policies and procedures for athletic permitting are followed. Work to resolve customer concerns and coordinate permitting with Citywide Athletic Permit office. Monitor condition of athletic facilities and available equipment. Oversee and conduct regular athletic permit inspections, bi-annual inspections and upgrades to Automated External Defibrillator (AED) equipment and scheduling of digital light timers on athletic fields and courts.
• Serve on Agency committees and task forces that review and revise permit policies and procedures to improve efficiency, accuracy and level of customer service.
• Maintain records for all maintenance contracts and container agreements with Borough Management and Agency Legal Division.
• Working with the garage supervisor, oversee scheduling and permitting of all large equipment (mobile stages, bleachers, light towers, etc.). Ensure compliance with all NYC and Parks requirements.
• Serve as a liaison with the Mayor’s Office of Media to ensure a high level of customer service for film and photo shoot customers and to resolve problems.
• Supervise public services staff, POP workers and additional staff including time keeping and yearly evaluations.
• May assist with the planning and coordination of borough special events. Assist with physical set‑up, operations and breakdown of equipment for events. May assist with the maintenance of special event equipment and inventory.

Litchfield Villa, Brooklyn

Go to  and search for Job # 770926. All applicants must apply via cityjobs.nyc.gov. The City is no longer using ESS to accept applications.

Current Employees please include your ERN on your cover letter and resume.

NOTE:

All resumes must be received no later than the last day of the posting period. References will be required upon request.

Movement in the face of Civil Service Lists is prohibited under Civil Service Law.

For information about applying for Civil Service Exams go to: https://(Use the "Apply for this Job" box below)..

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