Mail Message Services Worker; Levels - Provisional

Mail Message Services Worker (Levels 1-2) - Provisional GENERAL DUTIES

Provides and supervise mail and related services at a CUNY location. There are two Assignment Levels for this position and all personnel perform related work. This specification describes typical assignments in this position; related duties may be assigned as needed.

• Under supervision, with latitude for independent initiative and judgment, manual and/or electronic postal equipment and procedures:

• Receives sorts and distributes mail or other packages, signs package receipts.

• Loads, unloads, lifts and moves mail and packages.

• Prepares sorts and labels outgoing mail.

• Assists in packing and unpacking of all kinds of packages that can be processes through the US Postal Service and other delivery services.

• Picks up and delivers interoffice or intra-office mail/parcels.

• Inserts letters or other material into envelopes manually or using automated equipment.

• Computes required postage, and stamps outgoing mail and/or operates office machines to process mail.

• Acts as a messenger, both on and off location.

• May visit Post Office to conduct business related to mail delivery and postage.

• Delivers meters to Post Office for resetting.

• Answers routine queries from users of mail services.

• Gets mail and/or packages registered and/or insured.

• Operates office machines such as copiers and postage meters.

• Makes scheduled trips for deliveries or collections; if necessary, operates various kinds of motor vehicles to carry mail or parcels.

• Reports any noticeable mechanical defects in motor vehicle and/or in office equipment they utilize.

• Operates telephone equipment, including automated directories and telephone features.

• Maintains mail directories of all employees at the Campus.

• Keeps other required records.

• Uses computer, if necessary, to perform routine tasks e.g., reports, expenses, and postage.

• Depending on office policy may utilize electronic mail to communicate with campus personnel regarding the status of mail deliveries.

• May function as a lead worker.

• Supervise mail service activities, or supervise part time and/or student employees working in service area.

• Under direction, with considerable independent initiative and judgment, supervises employees utilizing manual and/or electronic procedures in performing mail and messenger service functions and performs the following more complex activities:

• Supervise and trains staff in all phases of mail/messenger service operations.

• Insures that selection among mail service and postage choices is made in most cost effective manner.

• Assign job duties to subordinates, and maintains records of their schedules.

• Makes sure that all deadlines are met and deliveries are made promptly.

• Determines route schedules for pickups and deliveries.

• Keeps logs of all postage material.

• Prepares monthly invoices or internal billing records for postage used by College departments.

• Prepares requisitions for supplies, funding of postal accounts and contracts for servicing equipment.

• Insures that mail office equipment is properly maintained and serviced.

• Maintains the security of all postage material and equipment.

• Explains procedural changes and provides subordinates with necessary resources and supplementary interpretations to implement these changes.

• Develops, maintains, and revises (if needed) procedures to insure efficiency and effectiveness.

• Corresponds and confers with local postal authorities to resolve postal/electronic media/messenger issues.

• Coordinates services and obtains interpretations of new or revised postal regulations.

• Schedules internal and external training sessions for staff, such as seminars provided by the Post Office.

• Uses computer if necessary, to perform routine tasks e.g. reports, expenses and postage. Depending on office policy may utilize electronic mail to communicate with campus personnel regarding the unit's activities.

• Investigates complaints of poor service and takes appropriate action.

• Prepares annual and supplemental budgets for the mail service functions.

• May perform the duties of Assignment Level 1.

Mail Message Services Worker

Non-exempt

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