Workplace Coordinator

Workplace Experience Coordinator - NYC Office

• We are hiring a Workplace Experience Coordinator - Client to support exceptional hospitality and assist in managing our premier amenity spaces at our headquarters. The ideal candidate will have experience in hospitality or customer service, strong interpersonal skills, and enthusiasm for creating positive experiences for both internal teams and external guests. This role requires someone who brings operational diligence with genuine warmth and attention to detail.
• You’ll be an integral part of Client’s hospitality team, supporting the seamless operation of our Executive Business Center and Wellness Center while contributing to an environment where employees and visitors feel welcomed and valued.

• Guest Support: Assist in welcoming visitors and guests to the EBC, supporting the guest experience by offering beverages, providing directions, and ensuring their comfort during their visit.
• Scheduling Support: Assist with scheduling coordination for business meetings and events, working closely with the Workplace Experience Lead and Administrative teams to help resolve conflicts and ensure smooth operations.
• Space Maintenance:
  Support the Facilities team in maintaining cleanliness and organization standards throughout the day, performing regular walk‑throughs and addressing immediate needs.
• Event Support:
  Assist with room setup and breakdown according to specifications, ensuring all technology, furniture, and amenities are properly configured.
• F&B Assistance:
  Support F&B coordination by placing orders, tracking deliveries, and ensuring proper setup and clearing of food and beverage items.
• Data Collection:
  Help capture usage metrics and maintain accurate records of daily operations (e.g., visitor logs, room usage, F&B consumption).
• Administrative Support:
  Assist in preparing monthly reports by collecting data and organizing information for review.
• Program Assistance:
  Support Experience Enrichment programming by helping with classroom setup, registration, and coordination.
• Facility Support:
  Assist in maintaining cleanliness and organization standards, conducting regular checks and addressing immediate needs.
• Feedback Collection:
  Help gather user feedback and usage data to support continuous improvement efforts.

• Have 2-3 years of experience in workplace operations, hospitality, customer service, or event support.
• Possess experience in customer‑facing roles with a track record of providing excellent service.
• Have demonstrated ability to support multiple priorities while maintaining attention to detail.
• Can autonomously complete large portions of team projects scoped by others with some oversight.
• Show strong initiative to solve issues and make recommendations for improvement.
• Possess strong interpersonal skills with the ability to interact professionally with diverse stakeholders.
• Have good organizational skills with the ability to follow established processes and procedures.
• Can drive team project collaboration and help unblock teammates.
• Stay detail‑oriented with commitment to maintaining high‑quality standards.
• Have experience with basic scheduling software, data entry, and Microsoft Office or Google Workspace.
• Possess clear communication skills and ability to follow brand guidelines.
• Have the physical ability to set up meeting spaces, move furniture, and remain on your feet for extended periods.
• Demonstrate thoughtful questioning and openness to feedback.
• Raise concerns about safety and ethics when appropriate.

• Have experience in corporate hospitality, hotels, or event venues.
• Hold relevant certifications or coursework in hospitality, customer service, or related fields.
• Have experience in technology companies or fast‑paced environments.
• Possess basic knowledge of wellness programs or employee amenities.
• Have experience with data collection and basic reporting.
• Show interest in learning about art, culture, and storytelling in workplace environments.
• Demonstrate eagerness to grow professionally within workplace experience.

Annual Salary (USD)

The expected salary range for this position is [salary range to be…