ULC Student Assistant

About the Position

The New School is committed to diversity and inclusion. We do not discriminate on the basis of age, race, color, creed, sex or gender (including gender identity and expression), pregnancy, sexual orientation, religion, religious practices, mental or physical disability, national or ethnic origin, citizenship status, veteran status, marital or partnership status.

• Assist students, faculty and staff with requests (in-person, via email, online chat)
• Check-in and scheduling assistance
• ULC policy clarification
• Troubleshoot minor tech issues, such as connectivity/audio issues
• Notify tutors of timely student issues–lateness, tech problems, etc. and vice-versa
• Direct students to the appropriate New School office(s)
• Update spreadsheets to track confidential information, including:
  • Student attendance
  • Scheduled appointments
  • Cancellations/Missed appointments
  • Open sessions
• Monitor and update Google calendar and online scheduler (WCONLINE)
• Monitor the ULC inbox and respond to student, faculty and staff inquiries
• Compose emails and announcements to students, staff, and faculty
• Assist in designing, updating, and/or distributing flyers
• Other tasks as assigned
• Tutoring is hybrid with both online and in-person shifts.

Hybrid

• Strong communication, attention to detail, and problem‑solving skills
• Comfortable working in a fast‑paced, collaborative environment
• Friendly demeanor and a positive attitude
• Experience working with Google Drive and Microsoft Office Suite
• Prior office experience preferred

• Experience working with ESL students a plus
• Experience working with Adobe Suite a plus
• Federal Work Study for future semesters preferred

University Writing Center