Word Processing Supervisor

Overview

Location: New York, NY

Onsite Logistics: Hybrid

Shift: Thursday/Friday/Saturday: 7:00pm - 7:30am

The Word Processing Supervisor is responsible for the direct supervision of a team of word processors, document specialists and proofreaders.

• Accommodates all word processing requests taking into consideration assigning the work to the appropriate staff and monitoring the work throughout the shift in an effort to meet critical deadlines
• Provides guidance to staff on how best to complete assignments with the hardware/software available at the firm
• Troubleshoots problematic documents
• Records all work request information into a database log
• Records and maintains employee attendance information in Workday
• Files correspondence and other Word Processing Department records
• Prepares end of shift status report for work requests
• Assists other departments during off hours with conflict searches, conference room reservations, travel reservations, computer support backup, Edgar requests, Graphics overflow, taxi reservations, and client requests.
• Prepares, presents, and follows-up on staff evaluations
• Monitors temps and ensures that paperwork is accurate and complete
• Understands and implements policies, procedures, and practices in a fair and positive manner

• A minimum of 10 years of Word Processing experience, including 5 years of Word Processing supervisory experience.
• Legal or financial center experience is preferred.