Transactional Risk Insurance Underwriting Assistant

Overview

Job Summary Under supervision, performs traditional administrative tasks and supports the team’s business development goals. Helps build profitable relationships with brokers and insureds and fully supports and complies with the company’s objectives and standards. Directly reports to the Head of Transactional Risk Insurance North America.

Job Summary Under supervision, performs traditional administrative tasks and supports the team’s business development goals. Helps build profitable relationships with brokers and insureds and fully supports and complies with the company’s objectives and standards. Directly reports to the Head of Transactional Risk Insurance North America.

• Perform an extensive array of administrative tasks and provide full administrative support for the Underwriting team.
• Monitor and track submission flow, maintaining an inquiry log on a real-time basis.
• Full file maintenance including tasks related to legal compliance with third-party and reinsurance audits (file correspondence and documents, preparation and maintenance of presentations, records, spreadsheets and databases).
• Process bound deals, including issuing policies and invoices. Follow up on outstanding premiums and liaise with brokers and Accounting department.
• Review and process confidentiality agreements and other sundry legal agreements within a pre-defined scope of authority.
• Manage calls and contacts, both internally and externally.
• Participate in special projects as required.
• Occasionally help with reception tasks.

• Planning
• Follow work plans, established timelines, and pre-defined goals for assigned work.
• Meet commitments on deadlines.

• Communication
• Develop strong customer focus and high service level relationship with clients.

• Cost Management
• Perform work thoroughly in a cost-efficient manner and at a high productivity level.
• Utilize company resources effectively.

• Business Controls and Policies
• Comply with all corporate policies and procedures.
• Take all reasonable steps to safeguard company assets against waste, loss, unauthorized use and misappropriation.
• Report any breakdown in controls to a supervisor or manager.

• People Management
• No people management responsibility
• May assist in orienting and training less experienced employees.

• Minimum High School or GED
• Minimum 2 years of relevant and progressive experience in underwriting administration

• Possess and have ability to apply basic knowledge of principles, practices, and procedures
• Good written and verbal communication skills in English with an emphasis on confidentiality, tact, and diplomacy; knowledge of additional language(s) is preferable.
• Excellent organizational, numeric, and analytical skills; demonstrated ability to manage multiple tasks simultaneously
• Advanced proficiency and experience using Microsoft Office package (Excel, Access, PowerPoint, Word)
• Demonstrated customer service skills
• Possess proclivity to problem-solving, self-accountability, and resourcefulness.
• Ability to function well under stringent working deadlines.

• Overtime hours may be required to fulfill job responsibilities
• May be required to stoop, bend, or sit for extended periods of time
• May be required to lift up to 10 pounds
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices
• Close vision and ability to adjust focus; required to read a computer screen

The pay range for this position is $35.89 – $49.43
, which includes geographic adjustments, where applicable. The pay range is the range THMCC, in good faith, believes is the range of compensation for this role at the time of this posting. The hired applicant will be offered pay within the entire range based on the candidate’s geographic location, qualifications, work experience, education, and/or skill level. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of color, race, sex, national origin, sexual orientation, religion, age, veteran status, disability, pregnancy, citizenship status, genetic information, or any other basis protected by federal, state, or local pay equity laws.

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