Real Estate Transactions Manager

Real Estate Transactions Manager (Full-Time Position)

Top Team at SERHANT.

The Transaction Manager is the organizational backbone of the top performing Team’s physical office and daily internal operations. This role ensures the environment, systems, and administrative rhythms of the business run smoothly, consistently, and with intention.

Reporting directly to the Director of Operations, the Transaction Manager is responsible for maintaining order, supporting execution, and protecting team focus by handling logistics, coordination, and office-level administration. This person thrives on structure, anticipates needs before they arise, and takes pride in creating calm through precision.

This is an ideal role for someone who loves being the steady force behind a high-performing, fast-moving luxury real estate team.

• Own the day-to-day functioning of the physical office to ensure it is organized, stocked, and client-ready at all times
• Manage office supplies, equipment, vendor relationships, and maintenance requests
• Coordinate office access, keys, technology setup, and workspace organization
• Ensure the office reflects The KN Team’s brand standards: polished, calm, and professional

• Support the Director of Operations with administrative execution and task follow-through
• Assist with internal scheduling, calendar coordination, and meeting logistics
• Prepare materials for meetings, trainings, and internal check-ins
• Maintain internal documents, shared folders, and operational resources as directed

• Execute assigned tasks within Microsoft Planner (or similar project management tools)
• Track administrative workflows and flag bottlenecks or gaps to the Director of Operations
• Help ensure SOPs are followed consistently by supporting documentation and reminders
• Assist with onboarding logistics for new hires, interns, or assistants

• Serve as a reliable point of contact for office-related questions and logistics
• Communicate clearly, calmly, and professionally with team members and vendors
• Escalate issues appropriately to the Director of Operations — never letting problems linger

• Exceptionally organized, detail-oriented, and proactive
• Calm under pressure and energized by creating order
• Comfortable executing directives and following established systems
• Strong communicator who values professionalism and discretion
• Naturally helpful without needing constant oversight
• Takes pride in being dependable, consistent, and prepared

• 2+ years of experience in office management, operations, or administrative support
• 2+ years of experience in real estate, professional services, or fast-paced environments preferred
• Proficiency with Google Workspace; familiarity with project management tools a plus
• NYC-based and comfortable working fully in-office

• The office runs smoothly without friction or last-minute scrambling
• The Director of Operations is supported, not slowed down
• Team members feel supported, organized, and clear on logistics
• Small issues are handled quietly and efficiently before they become problems
• The physical office reflects the same excellence as the client experience

The Transaction Manager plays a critical role in maintaining that calm — creating the conditions that allow agents, leadership, and operations to perform at a high level without chaos.

This role is foundational, respected, and essential.

📝 To apply, send your resume and a short cover letter about your proudest ops achievement and how you'd support a top-tier team leader.