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Client Support & Administrative Specialist

Job in New York, New York County, New York, 10261, USA
Listing for: Virtusa
Full Time position
Listed on 2026-01-24
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Admin Assistant, Clerical, Business Administration
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Admin Assistant, Clerical
Job Description & How to Apply Below
Location: New York

Overview

Job Description - Client Support & Administrative Specialist (CREQ
244295)

Job Description

Client Support & Administrative Specialist - ( CREQ
244295 )

Role Summary

We are looking for a customer-focused professional with excellent English communication skills to support high-volume client interactions and administrative coordination. This role involves frequent outreach, follow-ups, and information verification with a large client base.

Responsibilities
  • Communicate with clients via email, phone, and other channels.
  • Collect, verify, and track required client information.
  • Maintain accurate records and documentation.
  • Handle client queries professionally and promptly.
  • Support day-to-day administrative and coordination tasks.
  • Ensure adherence to timelines and quality standards.
Qualifications
  • Excellent spoken and written English.
  • Strong customer service and client engagement experience.
  • Background in administrative or support roles.
  • Strong organizational and follow-up skills.
  • Ability to handle high-volume interactions efficiently.
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