Administrative Assistant

Cayuga Centers is hiring immediately for an Administrative Assistant for NYC

Salary: $24.00/hour
Location: New York, NY

Cayuga Centers is an accredited non‑profit human services agency dedicated to family support, trauma‑informed care, and serving vulnerable populations. Founded in 1852, we operate 22 offices across 8 states and serve over 17,000 individuals annually.

We embrace diversity, equity, inclusion, and belonging, and provide staff training, coaching, and resources to grow with cultural humility.

Equal Opportunity Employer
—we do not discriminate based on any protected classification.

This is a transitional foster care program for Unaccompanied Children under the Office of Refugee Resettlement. As Administrative Secretary, you represent and implement workflow structures, maintain a professional environment, and provide clerical assistance to staff and youth.

Flexibility is required for travel to other New York City locations to provide office coverage when necessary.

• Serve as a receptionist for the New York City Region Offices and other sites as assigned
• Respond to assistance request phone calls and door assistance in a positive and respectful manner
• Act as the first point of contact for Cayuga Centers guests
• Project a professional, friendly, and helpful presence
• Ensure office organization and assist with clerical duties as assigned
• Assist with file organization, storage, and filing of paperwork as needed
• Retrieve, sort, and distribute agency mail daily and complete errands as assigned
• Ensure all necessary New York City paperwork templates are readily available
• Conduct office supply audits to organize and replenish items as needed
• Filter through agency phone calls to assist or redirect the call to the appropriate department and staff
• Provide backup to other clerical staff as needed
• Attend and remain up to date on required training and policies assigned by the agency
• Comply with rules and regulations governing access to Protected Health Information under HIPAA
• Assist with all other tasks assigned by your supervisor, program, and agency leadership

• High School Diploma required. Associate's degree preferred, Bachelor's degree in Business or Communications strongly preferred
• Administrative experience preferred. Experience in a busy human services office strongly preferred
• Strong communication and organizational skills, and the ability to handle numerous tasks
• Strong skills in Microsoft Office
• Knowledge of general clerical and office procedures such as phone calls, emails, printing, scanning, or faxing
• Bilingual in English/Spanish – required
• Proficiency in written and spoken English and Spanish, with excellent grammar, spelling, and proofreading skills in both languages
• Ability to handle confidential material responsibly
• Positive, collaborative attitude toward others
• Demonstrates the ability to perform duties with minimal supervision and exercise greater judgment
• Ability to travel to other agency locations as required

• Word processing, email, document composition, and meeting minutes transcription for 5–7 hours daily
• Paperwork such as copying, stapling, answering phones, processing mail, filing, and lifting packages 6–8 lbs
• Must be able to lift up to 50 lbs
• Public transportation use (buses, subways, trains, planes) for lengthy periods
• Walk up/downstairs, enter/exit subway, and walk several blocks to required location

• Regular hours:
  Monday‑Friday, 9 a.m.—5 p.m.
• Must be flexible to meet program needs

• Certified Great Place to Work®
• COA Accredited
• Evidence‑based interventions
• Professional development and advancement
• Innovation and opportunities
• Respectful, human‑sensitive workforce
• Large and growing national footprint

• 120 hours of vacation time; 12 sick days per year
• 10 holidays, 3 personal days, medical appointment time
• Medical, dental, and vision insurance
• Pet and legal insurance
• Employee Assistance Program
• FSA, transit, and parking savings accounts
• Supplemental life insurance, critical illness, enhanced short‑term disability benefits
• 401(k) match
• Corporate discounts program
• Sick leave pool
• Identity protection