Lead Facilities Coordinator

Are you passionate about creating seamless workplace experiences and being the go-to problem solver in a dynamic environment? Forrest Solutions is seeking a Lead
Facilities Coordinator to join our team on-site at a prestigious, international Asset Management firm in the heart of downtown Manhattan. This is an incredible opportunity to work in a high-profile, professional setting where your attention to detail, operational excellence, and customer-first mindset will make an immediate impact.

Schedule: M-F, 7:00am to 4:00pm, (Must be flexible for overtime if needed)

Location: New York, NY 10007

Pay Rate: $29 to $33 per hour, based on experience

As the Lead Facilities Coordinator, you'll be at the center of keeping daily office operations running smoothly and efficiently. From coordinating vendors to supporting hospitality and workplace initiatives, your role ensures the firm’s space remains professional, welcoming, and fully functional.

• Act as a primary point of contact for facilities-related inquiries, ensuring prompt and efficient resolution.
• Coordinate repairs and maintenance with internal teams and external vendors (e.g., HVAC, electrical, plumbing, cleaning).
• Manage work order system; track service tickets and elevate as needed.
• Monitor office conditions and proactively identify areas needing attention (lighting, furniture, restrooms, kitchens, etc.).
• Support space planning efforts, including desk moves, seating assignments, and floor plan updates.
• Assist with security and access control (e.g., key cards, visitor logs).
• Maintain inventory of office and facilities supplies; reorder as necessary.
• Participate in sustainability, space planning, and workplace experience initiatives.
• Conduct regular inspections and audits to uphold cleanliness and safety standards.
• Ensure compliance with local building codes, health regulations, and sustainability practices.

• Manage and update floor plans using workplace planning tools (WISP, Office Space).
• Plan and execute seating assignments, office moves, and reorganizations in collaboration with Office Managers and stakeholders.
• Maintain visitor management protocols and oversee office capacity dashboards.
• Communicate with stakeholders to ensure diplomatic and efficient seating solutions.

• Partner with the Office Administration team to support reception duties and onboarding of new hires (desk setup, supplies, security access).
• Manage physical access cards and security profiles (via Kastle and building systems).
• Oversee mailroom operations, including receiving, processing, and distributing deliveries and managing shipments via UPS, Fed Ex, USPS, and couriers.
• Collaborate on ad-hoc business projects and requests across global offices.

• 2+ years of experience in facilities management, office operations, or building services.
• Strong leadership and team management skills with a service-first mindset.
• Excellent communication and relationship-building abilities across all levels.
• Experience managing vendors and ensuring contract performance.
• Ability to handle space planning tools and coordinate office moves.
• Familiarity with health, safety, and environmental compliance requirements.
• A proactive, collaborative, and team-centric approach.
• Proven ability to juggle tasks in a fast-paced, professional environment.
• Familiarity with facilities software systems like Angus, FMX, or Service Now is a plus.
• Basic understanding of building systems (HVAC, plumbing, electrical).
• Able to lift up to 40 lbs and handle light physical tasks when needed.
• Knowledge of OSHA, ADA, and building compliance standards is a bonus.

Forrest Solutions is the nation’s first and leading onsite outsourcing and staffing firm, dedicated to providing white-glove services in support of our world-class clients. Joining us means becoming part of a professional team that values excellence, hospitality, and innovation — all while supporting a renowned law firm with a global reputation.

Forrest Solutions provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.