Executive Director Of Coordinated Entry And Program Management & Planning

ED OF COORDINATED ENTRY AND PROGRAM MANAGEMENT & PLANNING

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APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE STAFF ANALYST CIVIL SERVICE TITLE

The Human Resources Administration (HRA) is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. As the largest local social services agency in the country, HRA helps more than three million New Yorkers annually through the administration of more than 15 major public assistance programs.

Under the general direction of the Deputy Commissioner, the Executive Director in HRA's Office of Supportive Housing & Specialized Services is responsible for developing new policies, programs, and systems that assist vulnerable clients who may be homeless in obtaining supportive and affordable housing. The position serves on committees and task forces to ensure the coordinated delivery of services composed of governmental partners and community-based service and advocacy partners.

Program areas under the Executive Director include oversight of Coordinated Entry and PACT that primarily conduct ongoing administrative, programmatic and data analysis activities that inform the development, implementation, ongoing enhancement, and performance of the Coordinated Entry system in NYC. This system is required to meet the Federal requirements to ensure that districts utilize an accessible, universal coordinated system so that prioritized homeless clients are referred to the appropriate housing programs, the most vulnerable clients are given priority and that all activities ensure the timely placement of clients into housing programs that provide the necessary services for client success.

Coordinated Entry also tracks placements into over 38,000 supportive housing units. Oversight of the PACT unit is required for determination review of approximately 20,000 applications annually of over 24 supportive housing types under the NY, NYC 15/15 and ESSHI initiatives.

The Human Resources Administration (HRA) is recruiting for one (1) Administrative Staff Analyst NM-III to function as an Executive Director of Coordinated Entry and Program Management & Planning who will:

• Manage Coordinated Entry and PACT program areas to ensure the effective and efficient operation of those units – policy, procedure, staff and stakeholder training, and system development implementation. Develop and monitors ongoing administrative, programmatic, and reporting mechanisms to facilitate the exchange of information with key internal and external stakeholders including government partners, community-based organizations, membership agencies, and advocacy partners for a community informed process of system changes and improvements.
  
  Provide administrative analysis of system components utilizing data to identify areas of strength and deficiencies so successful models may be replicated and improvements implemented.
• Oversight of Coordinated Entry program will require organization of data from multiple systems, informed by stakeholder feedback or data analysis from research staff and development of reports with recommendations for the purpose of demonstrating high quality systems and process to be implemented for the benefit of system modification decisions. Oversee the development and organization of data analysis for the timely submission of the LL3 report and other local laws on major activities in the CAPS system.
• Liaison with the NYC Continuum of Care for ongoing feedback on system improvements of the Coordinated Entry system in NYC. Coordinates with administrators, managers and staff at State and City agencies, advocacy groups, and community-based organizations to collect information that will inform system assessment activities regarding the homeless population for the development of efficient and effective placement strategies.
• Oversight of supportive housing eligibility and implementation of new criteria for PACT staff and community stakeholders. Also, responsible for the design of a vulnerability index (using data from a variety of automated systems) that will…