Front Desk Coordinator

Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data‑driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations se are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Do you love crafting physical spaces to maximize appeal and efficiency? Are you someone who notices even the smallest of details and understands how they influence a work environment? Do you thrive in an entrepreneurial setting where you can build something meaningful for yourself and others?

As a Front Desk Coordinator, you’ll help shape Justworks’ office and facilities strategy by partnering closely with your team members and other departments to maintain a well organized and stocked office. You will be the main reception point of contact. In this role you will work with other departments and be an instrumental support person on the Office / Facilities team.

• Visitor and Vendor Management: Oversee the check‑in process, manage visitor access, and maintain building security by approving vendor access and ensuring Certificates of Insurance (COIs) are up‑to‑date.
• Office Administration: Handle Jira tickets, maintain dog registrations, and assist employees with office‑related inquiries.
• Monitor Slack Channels: Monitor Slack channels and answer related questions.
• Inventory and Supply Management: Stock printer areas and conference rooms with necessary supplies, monitor office supply usage, place orders, and coordinate weekly supply deliveries based on consumption.
• Space Planning and Organization: Assist with space planning activities, including office moves, hotel seating arrangements, and space assignments. Update floor plans and ensure data accuracy for space utilization metrics.
• Conference Room Management: Manage daily conference room organization, ensure rooms are stocked, and that A/V equipment (like TVs and sound systems) is functioning properly.
• Employee Support: Address employee concerns and requests regarding Workplace.
• Internal Communications and Events: Prepare and communicate team initiatives, such as group lunches, All Hands meetings, and other company events.
• Badge Access Control: Manage new hire badge creation, issue temporary badges as needed, and deactivate badges for terminated employees.
• Office Maintenance and organization: Assist in maintaining the overall appearance and organization of the office.
• Project Management: Research and execute ad hoc projects as assigned, track progress, and provide regular updates.
• Workplace Page Maintenance: Keep Workplace intranet pages and content up to date.
• Package Delivery: Manage package deliveries, including logging, organizing, and notifying recipients.
• Other Duties: Perform other related duties as assigned to support the office and team.

As a Front Desk Coordinator, results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

• Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open‑ended questions and active listening.
• Detail‑oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
• Initiative and motivation - identifying what needs to be done and doing it before being asked or before…