Maintenance Repairer

Location: Amherst

Are you looking for a rewarding career where your contributions truly matter? At Uniland, we offer a culture focused on people, growth, and community. We foster an environment that empowers team members at all levels, supports professional development, encourages volunteerism, and values collaborative innovation - so you can make a meaningful impact while building your future with us.

Who we are:

Uniland is a leading family-owned and operated real estate development firm headquartered in Amherst, NY. For more than five decades, weve built a reputation for excellence in commercial real estate, offering a full range of services including development, construction, leasing, property management, and more.

Our commitment to quality, innovation, and long-term relationships sets us apart in the industry. At Uniland, we value integrity, teamwork, and continuous improvement and were proud to offer a workplace where associates can grow their careers while making a lasting impact on the communities we serve.

Uniland is a caring employer, offering comprehensive, high-quality benefits to help our associates maintain a healthy, well-balanced lifestyle. Our associates enjoy:

Multiple medical plan options including a high deductible, low-cost HSA health plan with a generous employer contribution

Company-sponsored (paid) Life Insurance and Long-Term Disability Comprehensive optional benefits such as Dental, Vision, Supplemental Life and Short-Term Disability, Legal/, and Accident and Critical Illness Insurance Paid time off options, 8 paid company holidays, Voluntary Time Off (VTO), bereavement leave, jury duty leave, parental leave, voting leave, and other forms of paid leave as required by applicable law or regulation

Retirement planning through the Companys 401(k) with employer match

JOB SUMMARY

The Maintenance Administrator is responsible for coordinating and supporting maintenance operations within the Company. This includes managing service requests, scheduling repairs, maintaining records and ensuring compliance with company policies and safety regulations. Serving as the primary liaison between maintenance teams, vendors, and internal departments, the Maintenance Administrator plays a crucial role in facilitating the smooth operation of facility upkeep.

By providing exceptional customer service and fostering strong relationships with both internal stakeholders and third-party customers, this position contributes to the effective functioning of the Company. The Maintenance Administrator ensures that all maintenance activities are executed efficiently, comply with regulatory standards, and align with Unilands commitment to quality, safety, and operations excellence.

ESSENTIAL FUNCTIONS

• Provides professional, courteous, and responsive customer service to tenants, vendors, and internal teams, ensuring maintenance and repair issues are addressed efficiently.
• Accurately processes, tracks, and manages work orders, ensuring timely dispatch, follow-up, and completion documentation.
• Monitors and manages preventive maintenance schedules, ensuring timely execution and documentation of routine service tasks.
• Coordinates and manages relationships with third-party vendors for maintenance services, ensuring they meet service-level agreements, quality standards, and compliance with safety regulations.
• Administers and maintains contract maintenance services, including bid processes, purchase order tracking, and compliance with key contract deadlines.
• Oversees invoice processing by verifying accuracy, obtaining necessary approvals, and coordinating with vendors and suppliers to resolve discrepancies.
• Manages and maintains maintenance data, including work order metrics, preventive maintenance schedules, property condition reports, and departmental performance tracking.
• Ensures accurate record-keeping and documentation for legal protections, operational efficiency, and compliance with company policies.
• Supports operational and administrative functions, including calendar management, reporting, and transcription, while assisting department management with department projects.
• Maintains positive working relationships with colleagues,…