Facilities Coordinator

HANAC, Inc. – originally founded by George Douris as the Hellenic American Neighborhood Action Committee – is a New York City-based multi-faceted social services organization. The organization was founded in 1972 to serve the needs of vulnerable populations throughout New York City.

We are seeking a dedicated and detail-oriented Facilities Coordinator to join our team. The ideal candidate will oversee various aspects of property management, security policies, and building operations to ensure a safe and efficient environment.

• Update Fire Safety and Security Guard policy and procedure manuals.
• Assist in tracking and implementing security policies and procedures.
• Ensure all necessary signage for security and fire safety is posted in buildings.
• Issue and manage signs for properties including no public smoking, no e-bike storage, lithium battery charging restrictions, fire safety routes, and more.
• Improve key security measures for apartments and community areas.
• Communicate updated policies and procedures to staff, including new hires.
• Foster a strong communication environment among staff.
• Manage building inventory, office supplies, and materials.
• Conduct building site visits to ensure compliance with safety procedures and proper signage.
• Coordinate facilities activities, work direction, and support systems.
• Provide administrative support to security staff.
• Manage Yardi tenant charges and work orders, and maintain accurate records.
• Collect and compile weekly and monthly facilities and building operations reports.
• Oversee security guard schedules and ensure adequate coverage.
• Maintain organized security guard files and information.
• Represent the security department in meetings to facilitate communication.
• Process payroll summaries for security and maintenance staff.
• Manage the standby list for last-minute call-outs and submit resumes for new candidates.
• Report weekly on excessive callouts, no-shows, and staff issues.
• Coordinate fire safety and incident report training for security staff.
• Maintain updated security training certificates.
• Process onboarding requirements for new hires.
• Conduct annual evaluations for security guards.
• Assist front desk with emergency calls, door management, and resident inquiries.
• Collect and deposit rent payments as needed.
• Hold weekly meetings with the Director to review assignments and address concerns.

• Associates with 3+ years of experience, or High School Diploma/GED with a minimum of 5+ years of administrative and project management experience.
• Excellent organizational, interpersonal, verbal, and written communication skills.
• Strong organizational and prioritization abilities.
• Ability to work effectively both individually and as part of a team.
• Capable of multi-tasking and adapting to changing priorities.
• Proficiency with Microsoft Office Suite, particularly Word, Excel, and Outlook.
• MUST, be available evening and weekends

Job Type: Full-time

Pay: $40,000.00 - $42,000.00 per year

What’s your citizenship / employment eligibility?*

What’s your highest level of education completed?*

Linked In Profile URL:

How many years of experience do you have in a customer-facing or customer service role?*

Please rate your skills and/or abilities with Microsoft Office Products (Excel, PowerPoint, and Word). (1 - No experience, 2 - Beginner, 3 - Intermediate, 4 - Advanced, 5 - Expert)*

Do you have experience with Yardi Voyager (i.e. monthly posting, vouchering, rectifying ledgers, posting receipts, check scanning, move-in/move-outs, etc?)*

Do you have experience coordinating vendors, contractors, and maintenance staff to ensure facilities are running efficiently?*

Can you work on-site and be available for emergency calls or urgent facility issues outside of normal business hours?*

Do you have experience managing rotating or shift-based schedules for roles such as security guards, janitorial staff, or other facilities personnel?*

How do you handle last-minute call-outs or absences to ensure that facility coverage is maintained?*

The following questions are entirely optional. To comply with government Equal Employment Opportunity and/or Affirmative…