Office Manager & Executive Support

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Feel Good Foods, Inc. is the leading gluten‑free, natural, frozen appetizers and breakfast brand, offering chef‑inspired products made with integrity and care. Headquartered in downtown Manhattan, we are a fast‑growing, entrepreneurial team that values excellence, collaboration, and culture. We offer competitive benefits including 80 % coverage for medical/dental/vision, discretionary time off, wellness and learning stipends, and a thoughtfully stocked office with premium snacks.

Reporting directly to the VP of Accounting, Finance & Systems, the Office Manager & Executive Support is a highly visible, high‑impact role and the operational backbone of our Manhattan headquarters.

• Office Administration
• Championing Team & Feel Good Foods Culture
• Shipping & Delivery Operations
• Executive Assistance
• Social Media & Community Support

You will be the first point of contact for employees, visitors, partners, and our broader community – ensuring the office runs smoothly, samples ship flawlessly, executives are supported, and both our in‑office and online communities feel welcomed, organized, and engaged.

This role is ideal for someone who thrives on ownership, anticipates needs, and brings a “no task too small” mindset. You are dependable, proactive, and take pride in creating an exceptional workplace and brand experience while juggling multiple priorities in a fast‑paced environment.

• Own day‑to‑day office operations, ensuring a clean, organized, and fully stocked workplace.
• Manage office supply inventory, kitchen and refrigerator restocking, and vendor reordering.
• Serve as primary liaison with building management, mailroom, maintenance, contractors, and office vendors.
• Coordinate visitor access, deliveries, and office logistics.
• Manage weekly office lunch ordering and other recurring office needs.
• Support customer responses and brand goodwill initiatives via Zendesk, including compliments and coupon/voucher mailings.

• Act as a culture ambassador—creating a welcoming, positive, and high‑energy office environment.
• Support employee engagement initiatives, celebrations, and team‑building activities.
• Be a trusted, approachable presence for employees across teams.
• Help reinforce Feel Good Foods’ values through thoughtful execution of in‑office experiences and interactions.

• Prepare, pack, label, and ship product samples for Sales and Marketing teams, including handling dry ice when required.
• Coordinate outbound shipments with Fed Ex and other carriers, ensuring accuracy and on‑time delivery.
• Submit and manage weekly sample orders to external sample warehouses (every Friday).
• Track shipments, troubleshoot issues, and maintain clear communication with internal stakeholders.

• Provide light executive assistance, including expense reporting and administrative support for the CEO.
• Maintain discretion while handling confidential information.
• Assist with ad‑hoc projects and cross‑functional support as needed, stepping in where help is required.

• Assist with maintaining the social media content calendar, ensuring scheduled content is posted accurately and on time.
• Manage day‑to‑day community management across all social platforms, including responding to comments, DMs, product inquiries, and inbound influencer or partnership requests.
• Repost user‑generated content and engage with followers to foster a positive, active, and growing online community.
• Monitor social channels for trends, cultural moments, and opportunities to engage in real time in alignment with brand voice.
• Support influencer and partnership initiatives, including coordination of product seeding and follow‑up on deliverables.
• Opportunity to contribute to caption writing, content ideation, and creative…