Senior Associate - Program & Communications Coordinator

Location Designation: Hybrid - 3 days per week

Job Title:

Program & Communications Coordinator

Reports To:

Vice President, Corporate Responsibility

The Program & Communications Coordinator leads the implementation and day-to-day coordination of the Grief‑Supportive Workplace Initiative (GSWI), a program of the New York Life Foundation (NYLF). This role ensures the timely and effective execution of GSWI by managing partner relationships, internal tracking, logistics, and milestone reporting. It also includes updating content, promoting the program internally and externally, as well as pursuing strategies to enhance and improve the program.

In addition to leading GSWI operations, the role provides tactical support for the development and coordination of internal and external communications for the Corporate Responsibility Department (CRD) and NYLF by managing content schedules, drafting materials, and ensuring overall alignment. This is a hands‑on, execution‑focused role that supports the team’s ability to scale GSWI and maintain consistent communications across workforce engagement, Corporate Responsibility and Foundation initiatives.

• Lead day-to-day execution of the Grief‑Supportive Workplace Initiative, including partner onboarding, resource distribution, and implementation support
• Serve as the primary contact for nonprofit partners, participating companies, and internal collaborators involved in GSWI
• Maintain program documentation, track milestones, manage timelines, and coordinate follow‑ups with all stakeholders
• Develop and update GSWI resources, slide decks, reports, and partner communications
• Serve as the platform administrator for GSWI, ensuring accurate data tracking and resource access
• Assist with GSWI‑related meeting planning, scheduling, and logistics across internal and external teams
• Assist with the development and implementation of a dissemination program for NYL employees and agents
• Research new ideas to enhance and improve the GSWI program

• Manage the department‑wide communications content planner, tracking timelines and coordinating messaging across programs
• Draft and support communications content (e.g., newsletters, email templates, toolkits, and SharePoint/website updates)
• Collaborate with partners to ensure consistency and compliance
• Assist with materials and slide preparation for leadership briefings, internal/external meetings, and presentations
• Track engagement and delivery metrics across communication touchpoints

• Provide tactical support to the VP and Program Officer for grief‑aligned grants, including proposal coordination, document tracking, and grantee communication
• Ensure alignment between grant deliverables and GSWI engagement activities
• Support small‑scale projects and special initiatives tied to CRD programming

• Ensure consistent, on‑time delivery of the GSWI program through proactive project management and strong partner coordination
• Strengthen the reach and reputation of GSWI as a scalable, measurable workplace initiative
• Support clear, coordinated communications that reflect CRD/NYLF priorities and enhance program visibility across audiences

• 5+ years of experience in program coordination, nonprofit/corporate responsibility, grant administration, or stakeholder engagement
• Demonstrated experience leading the implementation of partnership‑based programs or initiatives
• Strong project management and organizational skills, with high attention to detail and follow‑up
• Excellent communication skills—both written and verbal—with experience drafting content for internal and external audiences
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook);
  SharePoint and platform administration experience preferred
• Ability to manage multiple priorities in a fast‑paced environment with limited supervision
• Familiarity with workplace wellness, employee engagement, or social impact programs a strong plus
• Collaborative mindset, strong interpersonal skills, and a commitment to mission‑driven work

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