Program Administrator, Aging Alone Together

Location

DOROT is headquartered on the Upper West Side of Manhattan. The team works on a hybrid schedule, and the Program Administrator, Aging Alone Together, will be expected to work in the office a minimum of two (2) days a week.

Founded in 1976, DOROT (“generations” in Hebrew) facilitates a dynamic partnership between older adults, volunteers, and professionals through programs designed to combat social isolation and loneliness and bring the generations together. DOROT is dedicated to enhancing the lives of older adults in the Jewish and wider community to help them live more independently as valued community members. Compassion and a commitment to excellence are hallmarks of DOROT’s programs and staff.

The agency is a recognized innovative leader in mobilizing volunteers and infusing social work into its service delivery model. Our vast offerings of programs are conducted onsite, in the home, remotely and in the community.

A Aging Alone Together is DOROT’s flagship program for adults age 60+ who identify as solo agers, individuals who by choice or circumstance expect to age or make decisions about their future independently. This six‑week workshop series provides solo agers with the tools, strategies, and support to age successfully and build social connections. The curriculum involves topic‑specific presentations, coaching, and guidance on critical decision‑making, along with conversation, personalized check‑ins, and assignments.

Alumni gatherings, programs on related medical, legal, and housing issues, and formal and informal social support and networks extend learning and community building opportunities. Aging Alone Together is a program within DOROT’s Onsite and Special Programs Department.

This position carries out administrative, communication, and program activities that support the delivery and operational excellence of Aging Alone Together. The administrator serves a crucial role in administering the AAT workshop series; provides welcoming and essential customer service for AAT participants and collaborators; and supports other activities and programs within the Onsite and Special Programs portfolio.

• Be a critical, proactive member of DOROT’s Onsite and Special Program team, fostering the growth and success of the Aging Alone Together program.
• Administer the Aging Alone Together workshop series and related educational and community offerings, taking the lead for logistics, scheduling, and client communication:
  • Manage internal program series calendar.
  • Assist with set‑up and execution of in‑person and online workshops.
  • Coordinate inventory and distribution of workbooks, resources guides, and other participant materials.
  • Prepare slide presentations and support materials for staff and volunteers.
  • Collect and enter participation and partner data using DOROT’s online database (Salesforce platform).
  • Provide administrative support for Facilitator Trainings and Alumni Groups.
• Serve as liaison to prospective and participating older adults, volunteer facilitators and discussion group leaders, and partners:
  • Field and respond to constituent inquiries and program feedback leading up to, during, and following the workshop series.
  • Communicate clearly and positively in writing with older adults and volunteers through pre‑ and post‑program emails.
  • Manage AAT voicemail and email account.
• Collaborate with other agency departments in assembling data and AAT program outcomes for fundraising, marketing, and evaluation needs.
• Support the planning and implementation of Aging Well educational programs and other programs within the Onsite and Special Programs portfolio.
• Perform other projects and tasks as assigned.

• Minimum of one year of related experience in program administration, social services, nonprofit management, or other related field.
• Strong organizational, administrative, and customer service skills.
• Skilled communicator, including active listening and an empathetic and warm, conversational style.
• Demonstrated ability to proactively solve problems and to work independently and as a collaborative team…