Administrative Assistant

Posted Tuesday, December 23, 2025 at 5:00 AM

Cayuga Centers is hiring immediately for

An Administrative Assistant for NYC!

Salary: $24.00/hour

Location:
New York, NY

Cayuga Centers is an accredited non‑profit, human services agency dedicated to family support and preservation, trauma‑informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high‑quality and innovative services to individuals, children, youth, and families. We have program in offices across 8 states and serve over 10,000 individuals and families annually.

Join us!

At Cayuga Centers, we embrace diversity, equity, inclusion, and belonging. We do this by taking a firm stance against hatred, inequality, bias, and injustice. We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging.

Cayuga Centers is an equal opportunity employer and does not discriminate against any employee, prospective employee, or applicant based on race, color, creed, hair style/texture, religion, national origin, citizenship status, sex, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and/or local laws.

This is a transitional foster care program for Unaccompanied Children (UC) under the supervision of the Office of Refugee Resettlement (ORR). An Unaccompanied children (ages 0‑17) has fled their home country and crossed the US southern border without an adult. During their stay with us, we provide medical care, case management, life skills classes, and mental health services.

They NYC-based Operations Department is a support department serving social services programs located in 8 states. This department procures services and oversees office spaces, day‑to‑day logistics and maintenance issues, and is comprised of a team of administrative professionals. This department makes a difference by maintaining a professional, comfortable, and safe working environment for all of its assigned office locations.

The Administrative Secretary is responsible for the representation and implementation of workflow structures that help keep their assigned office locations functioning and ensures staff feel supported with any office needs. They will provide clerical assistance to staff and youth (if and when required). Within this role, flexibility is required in traveling to other New York City locations to provide office coverage when necessary.

The Administrative Assistant is the first point of contact for the agency and, as such, the staff is expected to host a welcoming environment and properly greet others and introduce themselves in person or on the phone. Additionally, with the guidance of their direct supervisor, the Administrative Assistant must retain knowledge of programs and staff primarily within their assigned office location and the agency as a whole in order to be most effective in any administrative support offered to both internal and external stakeholders .

This staff member will maintain professionalism in all areas, including confidentiality.

• Serve as a receptionist for the New York City Region Offices and other sites as assigned
• Respond to "assistance request phone calls" along with door assistance in a positive and respectful manner
• Act as the "first point of contact" for Cayuga Centers guests
• Project a professional, friendly, and helpful presence
• Ensure office organization and assist with clerical duties as assigned
• Assist with file organization, storage, and filing of paperwork for each program file as needed
• Retrieval, sorting, and distribution of agency mail daily and completing any errands as assigned
• Ensure all necessary New York City paperwork templates are readily available
• Co…