Receptionist, Administrative​/Clerical

Overview

At H&R Block, we believe in the power of people helping people. Our Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also foster a high‑performing, connected culture where everyone feels like they belong.

As a seasonal Client Service Professional/Receptionist, you will focus on wowing clients now and in the future. You will greet clients, match them with the best tax professional, schedule appointments, ensure all client needs are met, maintain office cleanliness, and perform other duties as assigned.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help ensure all client needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience.
• Experience working in a fast‑paced environment.
• Previous experience in a customer service environment.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficient with the ability to use Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Benefits with additional eligibility requirements:
  Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

We remain committed to building a connected culture where trust, care, and connections guide how we work together. You will be immersed in an exceptional work environment recognized worldwide on Best Companies lists and supported by colleagues who grow and help each other.

$16.50 - $27.00/Hr.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.