Leasing & Occupancy Specialist - Affordable Housing

Position Summary

The Leasing and Occupancy Specialist ensures that all leasing, certification, and occupancy functions meet program requirements and maintain compliance with affordable housing regulations. This role requires a mix of customer service, administrative precision, and compliance awareness. The ideal candidate thrives in a fast-paced environment, communicates professionally with applicants and residents, and maintains meticulous attention to detail in managing files and regulatory documentation.

Leasing & Resident Interaction

• Conduct leasing activities for available affordable housing units, including scheduling interviews, showing apartments, and processing move-ins and move-outs.
• Manage applicant communications and maintain strong relationships with residents to ensure a smooth occupancy experience.
• Draft and send lease renewal and household composition letters.
• Track vacancy status and maintain leasing logs and waiting lists.

Compliance & File Management

• Review and verify income documentation for initial, annual, and interim recertifications.
• Ensure all tenant files are complete, accurate, and compliant with applicable program guidelines (e.g., LIHTC, HUD, Section 8, Mitchell-Lama).
• Prepare files for audits, MORs, and agency reviews as needed.
• Maintain digital and physical records in property management software systems such as Yardi.

Operational & Administrative Support

• Assist in the preparation of reports related to occupancy, leasing activity, and compliance status.
• Support property teams with marketing and outreach efforts for new housing opportunities.
• Respond to resident inquiries promptly and professionally.
• Coordinate with maintenance and management staff regarding unit availability and readiness.

• Strong attention to detail and accuracy
• Excellent communication and interpersonal skills
• Ability to multitask and manage deadlines in a fast-paced setting
• Team-oriented, reliable, and proactive in problem-solving
• Deep commitment to fair housing principles and equitable access

• 2–4 years of experience in leasing, occupancy, or affordable housing compliance
• Knowledge of LIHTC, HUD, Section 8, or Mitchell-Lama program requirements preferred
• Proficiency in Microsoft Office Suite and familiarity with Yardi or similar systems
• Excellent organizational and record-keeping skills
• Strong written and verbal communication abilities
• High school diploma required; additional coursework or certification in housing, business, or real estate preferred
• COS, TCS, or equivalent compliance certification a plus

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Location: Queens Village, NY
💼 Employment Type: Full-time (On-Site)
💰 Compensation: $55,000–$65,000/year