Property Receptionist

Fairstead – Receptionist

Fairstead is a purpose‑driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states. Our mission is to provide high‑quality housing to all, regardless of income, and to make our stakeholders feel “Right at Home.”

Core Values: Innovation, Determination, Integrity, Humility, Empathy, and Partnerships.

• Maintain records, documentation, and files, including complex or sensitive files.
• Type letters and memos.
• Track visits and calls.
• Oversee telephone services, email correspondence, and mail distribution.
• Answer phones pleasantly, following the phone techniques in the policy and procedures manual.
• Assist in taking work requests and expediting their completion, maintaining records per the manual.
• Maintain courteous communications with residents, applicants, and representatives of other companies.
• Direct office activities and functions to maintain efficiency and compliance with company policies.
• Assist clerical and support staff with their assigned duties, particularly when more advanced, skilled, or sensitive work is required.
• Maintain office supplies inventory.
• Perform other related duties as required.

• High school graduate or equivalent.
• One year of office assistant or customer service experience.
• Strong written, verbal, and interpersonal communication skills.
• Ability to multitask, strong attention to detail, and be well‑organized in a fast‑paced environment.
• Excellent customer service and communication skills.
• Exceptional time management skills.
• Able to effectively present information and respond to questions from management, vendors, and associates.
• Adhere to tight deadlines and quick turnaround for deliverables.
• Ability to work collaboratively in a dynamic environment where adaptability is imperative.
• Accurate with strong attention to detail.
• Proficient in Microsoft Office Suite.

• Generous employer contribution for Medical and Dental through United Healthcare.
• Employer‑Paid Vision Plans.
• Company‑Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
• 12+ paid Holidays.
• 15 days of PTO.
• 7 Sick days.
• Employer‑Paid Life Insurance.
• Flexible Spending Account.
• Nationwide Pet Insurance.
• Disability Insurance.
• Laser Correction Discount.
• Employee Discounts on appliances, apparel, and more.

New York, NY
Salary Range: $18 – $20 USD

Diversity in backgrounds and experiences is key to Fairstead’s success. Fairstead is an equal‑opportunity employer.

For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

Entry level

Full‑time

Administrative