Workplace Ambassador Temp to Perm

We are looking for a Workplace Ambassador (Temporary‑to‑Permanent) at Pyramid Global Hospitality.

Pyramid Global Hospitality is committed to a People‑First culture that prioritizes diversity, growth, and well‑being. We offer comprehensive health insurance, retirement plans, paid time off, on‑site wellness programs, and employee rates on hotel stays.

• Greets guests and escorts them to the appropriate locations.
• Acts as the Employee Workspace liaison and provides support.
• Handles booking of workspace and related resources.
• Assists employees with office tickets for AV and facility issues.
• Works closely with Meeting & Event Managers to execute events.
• Liaises between meeting managers, AV and technical support, food vendors, and Paramount group contact.
• Provides information and resources to meeting attendees about their event; assists with copies, signage, receiving, shipping, and tracking packages.
• Walks meeting and event space; reports maintenance, housekeeping, and other needs, and follows up to ensure concerns are resolved.
• Follows up with all change requests to ensure accuracy and operational communication.
• Knowledgeable in basic AV and IT functions to adequately report challenges that may arise.
• Uses internal systems to monitor desk/office space occupancy, logistics, and usage.
• Ensures meeting and office/desk spaces are cleaned and ready prior to arrival and in accordance with defined standards.
• Provides administrative support as needed to general manager and meeting and event managers.
• Collaborates with Pyramid Global leaders to develop and support employee programs, and special offerings for Paramount employees and guests.
• Maintains effective communication and positive relationships with all operating departments.
• Maintains office supplies and monthly inventory.

• 1 year of customer service, hotel, or similar experience preferred.
• Experience in the hospitality industry preferred.
• Excellent computer software knowledge of Microsoft Office Suite.
• Exceptional organizational skills.
• Exceptional communication skills; written and verbal.
• Outstanding people‑building and relationship skills.
• High School Diploma or equivalent.

$30.00 per hour.

Health insurance, retirement plans, paid time off, on‑site wellness programs, and employee rates on hotel stays.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.