Executive Assistant

Introduction

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We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual’s relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members’ financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

to discover how we empower team members to grow, thrive, and advance in their careers.

• Schedules appointments and keeps a current calendar of events and activities, including preparing and verifying travel arrangements, scheduling meetings, conferences, and community or social engagements as needed.
• Responsible for drafting, preparing, or transcribing general correspondence, communications, reports, spreadsheets, databases, charts, manuals, presentations, agendas, itineraries, and other documents as needed in the operations.
• Handles incoming guest complaint and inquiry calls and follows through to ensure satisfaction and resolution of issue.
• Coordinates hotel and ground transportation arrangements for Corporate guests, visiting team members, vendors, and others as requested.
• Coordinates and oversees projects as directed by the General Manager, Assistant General Manager, and Director of Human Resources as needed.
• Serves as liaison for General Manager and coordinates requests with other managers and directors.
• Answers and directs incoming phone calls for the Executive offices.
• Greets and directs guests and team members who visit the Executive offices.
• Manages libraries of a variety of information, including internal controls and documents.
• Has a general working knowledge of Human Resource functions to assist team members as needed.

• Manage the General Manager’s calendar, including scheduling, rescheduling, and confirming all appointments and meetings.
• Coordinate and send reminders for internal and external meetings, ensuring agendas and materials are prepared.
• Maintain recurring VP and Executive meeting schedules, including VP 1:1s, IGC meetings, Evictions meetings, Executive Team meetings, and VP Continuation meetings.
• Adjust 1:1 and leadership meetings in advance of PTO/FTO schedules.
• Update calendar with VP Flex Time Off and ensure visibility for GM.

• Attend weekly meetings with the General Manager and track key action items.
• Check GM Suggestion Box three times per week; scan and route submissions to responsible department leaders.
• Order and maintain office supplies, beverages, business cards, and shipping materials for the Executive Office and IGC.
• Order and coordinate catering and lunches for meetings and special occasions.
• Coordinate Executive birthday recognition, including cake ordering and distribution.
• Maintain GM office and restroom readiness, including monthly shower run‑through.

• Reconcile GM and IGC expense reports in a timely and accurate manner.
• Process incoming and outgoing mail, packages, and Fed Ex shipments, including coordination with warehouse distribution when needed.
• Distribute the Weekly Termination Report to designated leaders.

• Act as liaison with community leaders, partner organizations, and charitable partners on behalf of the Executive Office.
• Collect and submit ESG reporting to Corporate, including:
  • In-kind donations
  • Gift card contributions
  • Volunteer hours
  • Recycling activity
  • Photos and summaries of internal/community events
• Coordinate requests and…