Collections Specialist

Location: Fairport

Description

Job Posting:
Collections Agent

Are you a skilled communicator with a knack for resolving past-due accounts? Our company is seeking a Collections Agent to join our finance team. In this role, you will play a key part in supporting cash flow by following up with clients and ensuring timely payment of outstanding invoices.

Key Responsibilities:

+ Contact clients via phone, email, and written correspondence to collect overdue payments.

+ Negotiate payment plans and resolve account discrepancies with a professional, customer-focused approach.

+ Maintain accurate and detailed records of collection activities and customer interactions.

+ Research and investigate disputed balances or payment issues.

+ Collaborate with Accounts Receivable and other departments as needed for account escalation or resolution.

+ Prepare regular reports on collection efforts and outstanding receivables.

Requirements

Requirements:

+ Previous experience in collections, accounts receivable, or customer service.

+ Strong verbal and written communication skills.

+ Ability to remain calm and professional while working with challenging accounts.

+ Strong problem-solving skills and attention to detail.

+ Proficiency with Microsoft Office and familiarity with accounting software.

+ High school diploma or equivalent required;
Associate degree in Business or Accounting preferred.

Why Join Us? We offer a collaborative work environment, comprehensive training, and career development opportunities within a growing company. If you're looking to make an impact and drive financial success, we encourage you to apply.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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