Collections Specialist

Location: Long Island City

Description We are looking for a skilled Collections Specialist to join our team on a contract basis in Long Island City, New York. In this role, you will focus on managing and recovering outstanding accounts receivable, primarily working with clients in the hospitality and food service industries. This position requires a proactive individual with a strong background in collections processes and the ability to work independently.

Responsibilities:

- Contact clients, including hotels, restaurants, delis, and coffee shops, to recover outstanding payments.

- Manage and prioritize accounts with overdue invoices, ranging from $5,000 to $15,000.

- Utilize Sage 500 or similar software to track and update collection efforts.

- Ensure effective and timely follow-up with clients to resolve payment issues.

- Maintain detailed records of collection activities and payment arrangements.

- Perform clerical accounting tasks during downtime to support the department.

- Handle high-volume accounts with minimal supervision and training.

- Collaborate with the team to ensure accurate reporting of receivables.

- Identify and address discrepancies in accounts to facilitate resolution.

- Provide exceptional customer service while maintaining firm collection practices. Requirements - Minimum of 2 years of experience in commercial and consumer collections.

- Proficiency in Sage 500 or comparable accounting software.

- Strong understanding of credit and billing collection processes.

- Excellent communication skills with the ability to negotiate effectively.

- Highly organized with the ability to manage multiple accounts simultaneously.

- Self-motivated and capable of working independently with minimal oversight.

- Familiarity with accounts receivable procedures in the hospitality or food service industries.

- Attention to detail and accuracy in record-keeping.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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