Tax Associate

Overview

Join H&R Block as a Tax Associate based in Wilmington, DE. The role offers a competitive salary ranging from $81,715 to $127,680, depending on experience, with opportunities for growth and bonus structures.

• Conduct tax interviews with clients face‑to‑face and via virtual tools (video, phone, chat, email).
• Prepare complete and accurate tax returns.
• Generate business growth and increase client retention.
• Provide clients with IRS support.
• Support office priorities through teamwork and collaboration.
• Grow your tax expertise through ongoing training.

• Bachelor’s degree in accounting or related field.
• Previous experience in a customer service or retail environment.
• Experience working in a fast‑paced, supportive environment.
• Ability to work a minimum of 25–35 hours weekly during tax season and up to 40 hours during peak weeks.
• Must meet all other IRS and applicable state requirements.

• Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course.
• Experience working in a fast‑paced environment.
• Comfort using virtual tools—video, phone, and chat.
• Strong communication skills (in person, phone, and writing).
• High school diploma or higher.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings, Employee Stock Purchase Plan.

H&R Block is an equal‑opportunity employer. We celebrate diversity and inclusion across all dimensions. All qualified applicants are considered for employment.