Quality Engineering Manager, ASE Commerce QA - Apple Services Engineering

The Apple Services Engineering team is a prime example of Apple's long-standing passion for blending art and technology. This team powers the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books, delivering a rich variety of entertainment in over 35 languages to users in more than 150 countries. Operating at massive scale, these engineers meet Apple's high expectations with exceptional performance.

They build secure, end-to-end solutions, including the custom software that processes creative content, the tools content providers use to deliver media, the server-side systems, and the APIs that support many Apple services. Though services now represent a significant portion of Apple's business, these teams remain small, nimble, and cross-functional, providing team members with broad exposure and diverse opportunities across the organization.

We are looking for a highly motivated and experienced Quality Engineering Manager to join our ASE Commerce QA team. The AMP Commerce QA team plays a vital role in a fast-paced and innovative development organization. With a global customer base spanning over 155 countries, we support a thriving marketplace for apps, music, movies, TV shows, and books. In this role, you will lead a team responsible for the testing and qualification of the App Store, other stores, and related store services, with a strong focus on e-commerce features, including consumer-facing user interfaces, backend services, payments, tax, and commerce data reconciliation.

You will also oversee the development of scalable automation frameworks to enable rapid validation, support continuous integration, reduce regression cycles, and enhance overall testing efficiency. This position demands strong technical expertise, proven leadership, and a passion for innovation. You should be a collaborative team player, eager to build strong partnerships with other quality and engineering teams.

Experience leading quality engineering for large-scale, distributed systems or high-availability, consumer-facing platforms. Deep expertise in test automation at scale, including framework architecture, testing methodologies, CI/CD integration, flakiness reduction, and tooling. Hands-on experience testing mobile applications and services, including system-level validation and service integrations.

5+ years of hands-on experience in software quality engineering, test automation, or software development, with at least 3 years leading or managing technical teams Proven track record in building and operating scalable, effective automation systems Strong technical leadership with a sharp architectural sense Demonstrated success in recruiting and developing talent, setting clear goals, and building high-performing teams Deep appreciation for teamwork, collaboration, and driving cross-functional alignment;

comfortable influencing without direct authority Strong stakeholder management experience Ability to bring clarity and direction in ambiguous situations Exceptional communication skills, with the ability to articulate complex concepts clearly and tailor messaging for different audiences Bachelor's degree in Computer Science, Engineering, or a related field