Founding Product Designer

About Clarion

At Clarion, we're rebuilding how healthcare communicates in the age of AI. Today, clinics miss 30-40% of patient calls while staff drowns in administrative tasks. We believe AI agents should handle these workflows-scheduling, billing, prescription refills-so healthcare teams can focus on actual patient care.

We're building the communication infrastructure that modern healthcare desperately needs. Our AI agents don't just answer calls; they complete entire workflows end-to-end, giving providers back their time and ensuring patients never go unheard. We've already handled hundreds of thousands of patient interactions across virtual care companies, health systems, and a $5B health insurance company.

Founded by a Stanford/Harvard-trained physician who was on the founding team of Two Chairs and Ophelia, and an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce, we uniquely understand both the clinical and technical challenges of transforming healthcare communication.

We've raised $5.4M from Accel, Y Combinator, Sequoia (scout), and healthcare founders from Ophelia, Medallion, and Counsel Health. We're an in-person team based in New York, moving fast to ensure no patient call goes unanswered.

Why Join Us?

• Early-stage with strong market validation: We are rapidly growing and offering the high-impact environment of an early-stage startup
• Solving a massive healthcare challenge: We're addressing a critical problem in healthcare communication that affects millions of patients
• Cutting-edge tech frontier: You'll design both visual and voice experiences for breakthrough AI technology that's transforming healthcare communication
• In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage-we move faster, build stronger bonds, and create a cohesive culture

What you'll be working on

• Own our entire design language: Define Clarion's brand identity across all touchpoints-from marketing website to product interfaces to sales materials-ensuring we stand out in healthcare
• Design AI voice experiences that feel human: Craft conversation flows, dialogue scripts, and interaction patterns that make our AI agents sound natural, empathetic, and trustworthy to patients
• Create intuitive product interfaces: Build dashboards and tools that make complex AI capabilities feel simple for overwhelmed healthcare teams
• Bridge the visual and auditory: Design cohesive experiences where what customers see perfectly complements what patients hear during AI conversations
• Build our design system from scratch: Establish visual guidelines, component libraries, and voice interaction patterns that scale as we grow
• Ship brand experiences at startup speed: Create everything from pitch decks to product demos to conference materials that make healthcare buyers stop and pay attention

Requirements

• 3+ years of design experience: Portfolio showing both brand and product design work, with ability to create cohesive experiences across mediums
• Full-stack designer: Comfortable moving from brand strategy to UI design to copywriting within the same day
• Systems thinker: Can create scalable design frameworks for both visual and conversational interfaces
• Figma fluent: Expert-level proficiency in design tools, with ability to create everything from logos to prototypes
• In-person collaboration: Excited to work from our NYC office daily

You are a good fit if

• You believe great design spans all senses-what people see, hear, and feel when interacting with a product
• You're fascinated by making AI conversations feel natural and human, not robotic or scripted
• You can write copy that sounds like a compassionate healthcare worker, not a tech company
• You want to own both how Clarion looks and how it sounds to millions of patients
• You're excited to define a brand that stands out in the sea of sterile healthcare tech
• You measure success by both user delight and business impact

Interesting Design Challenges

• Make AI feel human: Design voice scripts and interfaces that help patients trust they're getting real help, not talking to a robot
• Smooth handoffs between AI and staff: Create seamless transitions when a conversation needs to…