Case Manager - Bilingual English​/Spanish

Description

The Center for Family Life is currently looking for a Bilingual English/Spanish Case Manager/Family Development Coach to provide case management services to families in Sunset Park, Brooklyn.

• Conducting intake interviews to identify families who qualify for the program.
• Facilitating Orientation and other workshops for new participants, and providing detailed information about the Program, all other services available at CFL and at community partners and other City-funded programs that support immigrant families such as legal services, education programs, and IDNYC.
• Meeting with families to develop a Comprehensive Needs Assessment and a Family Services Plan (FSP).
• Connecting family members to services identified in the FSP, including scheduling appointments, maintaining communication with service providers, and following up on appointments;
  Accompanying clients to appointments as needed.
• For participants looking for employment assist with job readiness, such as resume writing and job interview preparation and job search, with the goal of connecting participants to job opportunities.
• Coaching family members to develop self-advocacy skills and become self-sufficient as they navigate the complex systems that affect their lives and independently access the services and benefits;
  Monitoring the implementation of the FSP and participants’ progress toward the short- and long-term goals identified in the FSP.
• Maintaining timely case records and documentation requirements, including recording case information, progress notes, and all required documents in an online database system
• Participating in individual supervision with Program Director and in weekly group supervision/professional development sessions.

• AA degree in Psychology, Sociology or a related field;
  Bachelor’s degree highly preferred
• Relevant case management experience working with families in low-income urban communities.
• Proven ability to manage an active caseload keeping up with all required paperwork and clients’ meetings
• Bilingual in English and Spanish with excellent verbal and written communication skills required
• Strong time management skills and group work skills

• Build and maintain collaborative, daily interactions with co-workers and supervisors
• Effectively communicate with external organizations
• Have a strong sensitivity to cultural differences present among staff and clients within our organization
• Possess a strong belief in people’s ability to grow and change

• Medical, dental, vision, and life insurance benefits along with the opportunity to participate in additional voluntary life, disability, and 403B retirement plan
• Up to four weeks of paid vacation
• Individual supervision and ongoing professional development opportunities
• This position is full-time non-exempt position at 35 hours per week

Salary: $43,000 to $45,000 per year

Center for Family Life in Sunset Park is an equal opportunity employer.