More jobs:
Coffee Equipment Service Technician
Job in
New York City, Richmond County, New York, USA
Listed on 2026-02-08
Listing for:
Classet
Full Time
position Listed on 2026-02-08
Job specializations:
-
Trades / Skilled Labor
Installation Technician, Maintenance Technician / Mechanic, General Labor, Field/Service Technician
Job Description & How to Apply Below
Location: New York, NY
Location Type: On-site
Pay Range: $26 - $30 per hour
Employment Type: Full-Time
Description
Devocion is seeking a skilled and reliable Coffee Equipment Service Technician to join our growing Technical Service Department. As America's freshest specialty coffee provider, Devocion is redefining what it means to deliver quality - not only through fresh roasting, but also through exceptional equipment support for our coffee shops and wholesale partners.
This role is ideal for a hands-on technician who enjoys troubleshooting, field service work, and delivering outstanding customer experiences.
Overview
Devocion is the only roaster in the U.S. roasting fresh green beans just 15-30 days after leaving origin - far faster than traditional roasters. That same commitment to excellence extends to our Technical Service team, ensuring our clients and café partners receive best-in-class equipment performance and support.
As a technician, you'll deepen your knowledge of coffee equipment while helping maintain the quality standards that make Devocion unique.
Responsibilities
- Provide maintenance and repair service for Devocion coffee shops and wholesale customers
- Respond to emergency equipment issues and service requests as needed
- Work closely with the wholesale team to ensure excellent customer support
- Partner with Education and Wholesale departments to maintain equipment quality standards
- Conduct quality control visits for wholesale customer locations
- Deliver exceptional professionalism and service in all client interactions
- Perform administrative duties and documentation as needed
- Complete additional work-related tasks as assigned
- Valid driver's license and willingness to travel locally for service calls
- Technician experience (coffee tech, mechanic, electrician, handyman, or similar)
- Availability to work overtime and weekends as needed
- Understanding of basic electrical concepts
- Ability to lift 50+ pounds comfortably
- Coffee equipment knowledge
- Strong customer service and professionalism
- Barista experience (preferred but not required)
- Competitive hourly wage starting at $26-$30/hour (based on experience)
- Paid Time Off
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Retirement Plan
- Free coffee and additional company perks
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