Account Director

About Socially Powerful

We are a global social media and influencer marketing agency powered by technology.

Socially Powerful, founded in 2017, stood as pioneers of the influencer marketing industry. Today, we are a global, award-winning leading social and influencer marketing agency with offices in the UK, USA, Europe, China and Dubai.

Embodying a social-first ethos, our social marketing agency simplifies the complexities of social media platforms, influencer marketing, paid social, and advertising with technology and performance at our core to find solutions to brand problems.

Recognizing that brand success goes beyond surface-level metrics, our influencer agency prioritizes connections to culture, marketing performance, and guaranteed results. By cutting out social media noise, we create authentic relationships and craft multi-dimensional social marketing narratives for global brands across all geographies and platforms.

Welcome to Socially Powerful, where attention meets guaranteed impact.

About the role

Account Management sits at the heart of the agency and in this role, you will work closely with every department, as well as a variety of client-side stakeholders to independently and proactively lead some of our large accounts - becoming their trusted point of contact.

We are seeking a driven individual who is passionate about influencer and performance marketing and is ready to take the next step in their career. If you're passionate about the beauty industry and possess a deep understanding of the unique challenges and opportunities within this sector, this role offers an exciting opportunity to drive growth and success for both our clients and our agency.

What you'll do

• Responding to client briefs, coordinating members of the accounts team to develop bold and effective creatives that are informed by competitive and consumer trends to help achieve clients' campaign objectives.
• Writing clear and impactful proposals and crafting persuasive pitches to bring to life our strategy, creatives, and recommendations.
• Building a rapport with clients to gain a thorough understanding of their business and objectives, translating this into a client briefing form, and ensuring that all requirements are reflected in influencer selection and throughout the content creation process.
• Oversight of multiple campaigns simultaneously, liaising with your campaign teams constantly to stay up to date on the progress of each campaign and flagging any concerns or potential issues to the team as soon as possible, alongside suggested solutions.
• Sharing clear and thorough updates and reporting with clients regularly over email, phone calls, and face-to-face meetings, while providing recommendations and expertise at every stage of the campaign.
• Presenting clearly and confidently to key stakeholders in pitches, kick-off meetings and post campaign analysis meetings.
• Involvement in new business, representing account management as part of the pitch team.
• Continual forward-thinking and proactive ideation of additional activities that Socially Powerful could propose to clients, based on a detailed knowledge of their business, objectives, and upcoming focuses.
• Building strong relationships with your clients and proactively unlocking routes to grow the accounts you lead.
• Acting as a mentor and manager for junior team members, facilitating their learning and development, aiding their professional growth into well-rounded marketeers.

Qualifications

• 5+ years of experience working for a brand or in a client servicing role at an agency, dealing with high-profile clients. Experience working within the beauty industry is desirable.
• Genuine passion for Influencer and Performance Marketing
• Experience in upselling ideas to clients, and ability to present confidently to stakeholders at all levels, to ultimately grow accounts.
• Exceptional organisation and ability to independently lead accounts, managing multiple campaigns to an extremely high standard, in a fast-paced environment, while always maintaining an eye for detail.
• Ability to stay calm under pressure and deal with problems in a logical and efficient way.
• Excellent communication skills and the ability to tailor communication and build relationships with stakeholders at all levels, both internally and externally.
• Experience in all agency meetings and collaborating with different types of agencies.
• Demonstrable experience delegating and prioritising an ever-changing workload.
• Demonstrable experience as a project lead on sizeable client accounts, coordinating members of the Accounts, Planning, and Strategy teams to deliver impactful campaigns.
• Experience as a line manager with a proven track record in developing less experienced members of your team.

Compensation
The salary range for this position is $155,000 - $180,000, based on experience, skills, and qualifications. This range represents a good-faith estimate of the compensation we expect to offer for this role.

Work Arrangement
This role follows a hybrid work model,…