Supervisor - Building Services

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation.

NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

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Position Summary:

We have an exciting opportunity to join our team as a Supervisor - Building Services.

In this role, the successful candidate is responsible for overseeing the cleaning operations in assigned areas throughout TISCH,Kimmel and HCC. Ensures a clean and sanitary environment ensuring that all department employees have a thorough understanding and use of all cleaning equipment and supplies and perform their duties satisfactorily.

Job Responsibilities:

* Maintains safety and sanitary standards in areas of responsibilities. Tours each area of responsibility, covering each assigned area to observe all service line functions with the Building Services Department (escort, linen, and cleaning) and to determine compliance with instructions and quality of work. Inspects each area to ensure that all safety, health, and sanitation regulations are met in accordance with Federal, City, and State regulations.

Ensures that cleaning staff follows proper policies and protocol as written in departmental policies and procedures manual.

* Demonstrates knowledge of the organizations Service Standards and incorporates them into the performance of duties.

* Establishes daily assignment schedules for all employees under his/her supervision and monitors their work. Defines the expected outcome and time of completion of daily duties to the employee. Clearly communicates the objective of the assignment to the employee. Institutes appropriate follow-up with the employee to ensure that the desired outcome is reached. Assigns work in order to accomplish goals in a timely fashion and makes allowances for individual initiative.

Solicits feedback from the employee to ensure the assignment is understood. Allocates resources appropriately so that the task can be accomplished. Informs the employees of their assignment immediately upon reporting to work or in advance. Distributes assignments equitably.

* Evaluates and documents staff performance, records, and reports personnel absences, and performs personnel counseling. Recognizes the need to counsel subordinates and performs counseling in a timely fashion. Explains to the employee clearly what his/her responsibilities are and standards of performance. Offers guidance for improving performance to the employee. Disciplines subordinates, when necessary, in accordance with Human Resources policies and procedures and the Collective Bargaining Agreement.

Brings to the employees attention areas of performance needing improvement as soon as they are recognized with a plan and a time frame for correction. Approaches the performance review process constructively and conducts it in accordance with personnel and departmental guidelines and procedures.

* Develops and encourages a program of staff development. Plans the training and development of staff in advance of implementation. Trains staff members effectively and maintains detailed records of performance and training status or probationary employees. Ensures that policies and procedures are followed and that staff awareness to said policies is understood and being implemented.

* Participates in developing, planning and implementing new programs, including the development of related procedures/processes. Communicates the need for new policies and procedures to superior in a timely manner. Submits reports/plans, which are requested by superiors, on time. Develops short and long range plans for the accomplishment of goals; addresses all contingencies in a plan Communicates the reason for a delay in accomplishing a plan to the supervisor within a reasonable time.

Utilizes audit result, quality assurance reports and accident reports to improve the quality of service.

* Participates in cost control activities by seeking the most effective method of delivering services and maintains an awareness of the cost impact of decisions and actions. Evaluates practices and identifies areas of excessive supply usage and…