Regional Director of Sales and Operations

The Aubuchon Company is a 4th generation family company with 100+ retail locations that believes we don't need to choose between being a "mom and pop" and a modern-day competitor. Our success is a direct reflection of the diverse, fun and ambitious team members who deliver "The Aubuchon Difference" every day as a true market differentiator. We are a high-performing, family company looking to expand our team with people who have Passion for the work we do and the Humility to learn and grow with us!

Job Requirements

Job Description

The Director of Sales and Operations leads the regional team and assigned stores across all aspects of financial, sales, operations, and personnel performance. This leader maximizes performance by executing Support Center strategic initiatives and deploying resources in Operations, Merchandising, and HR to develop Store Managers.

This role will oversee stores in New York, and Vermont.

Work Experience
Financial Leadership

• Partner with the VP of Sales to set budgets and drive growth in customer count, average transactions, net sales, and 4-wall EBITDA.
• Support Store Managers in annual sales and payroll budgeting using internal benchmark data.
• Act as the primary advisor on market trends and historical data to identify growth opportunities.
• Analyze sales trends by category to develop actionable revenue-gain plans.

Sales & Merchandising Leadership

• Drive online, in-store, and special orders while maximizing customer loyalty program participation.
• Expand B2B and "Pro" business within the region.
• Leverage social media and local nonprofit "Round Up" campaigns to increase market presence.
• Ensure flawless execution of store tasks using Theatro, Elvis, and TCB Tasks.
• Manage gross margin, price changes, and unique local product offerings (SMaSH).

Inventory & Operations

• Evaluate in-stock levels and resolve "out of stock" (red) issues through sequencing.
• Manage backroom stock (yellow/blue dots) to support assortments and inventory turnover.
• Monitor min/max levels, complete manual orders, and oversee weekly cycle counts.
• Implement and monitor pilot programs and new store merchandising initiatives.

Talent & Performance Management

• Oversee performance management and counseling process to ensure progressive discipline and consistency throughout the organization.
• Oversee and participate in the Annual Performance Check-In Process.
• Develop and deploy management systems and performance improvement plans.
• Partner with HR to appropriately staff region stores in alignment with expected financial performance.
• Interview, hire, verify documentation, and onboard direct reports.
• Promote Employee Engagement through the demonstration of leadership skills in support of our core values.
• Contribute to the continued development of our value proposition with a focus on market differentiation in the retail industry.

Work Experience

• A bachelor's degree or equivalent knowledge, skills, and abilities are required.
• 5+ years multi-store or regional management experience required.
• 5+ years of merchandising and operational experience.
• 5+ years of leadership experience, preferably in a retail environment.
• Requires mandatory travel, including overnight stays.
• Ability to work a flexible weekly schedule.
• Ability to travel a minimum of 75% of the time.
• Experience leveraging sales and profit opportunities through shrink management and safety performance.
• Strong leadership, customer service, and organizational skills with a positive and professional personality.
• Ability to analyze complex problems, identify solutions, and provide decision-making leadership to effectively influence others and champion and implement ideas.
• Candidates must successfully complete a pre-employment and annual motor vehicle background check.
• Must be comfortable working in an animal-friendly environment (accommodations available upon request).

Benefits

Benefits

• 401(k) with Match Program - Available Day 1
• PTO Awards starting at 80 hours and increases with seniority
• 4 Paid Holidays
• Medical, Vision, Dental Insurance
• Company Funded - HAS/HRA Program
• Short Term Disability
• Company Paid Life Insurance
• Company Paid Long Term Disability
• Wellness Program - Earn $300 annually
• Team Member Assistance Program and Fund
• Discounted Pet Health Insurance
• Gym Reimbursement
• Tuition Reimbursement Program
• Training and Growth Opportunities

The Aubuchon Company is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

We do not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of The Aubuchon Company and we will not be obligated to pay a placement fee.