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Membership Director

Job in New York City, Richmond County, New York, USA
Listing for: Crunch
Full Time position
Listed on 2026-02-05
Job specializations:
  • Management
    Operations Manager, General Management, Program / Project Manager
Salary/Wage Range or Industry Benchmark: 20 USD Hourly USD 20.00 HOUR
Job Description & How to Apply Below
Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment.

Looking to combine work, fitness and fun? Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

Crunch boasts state-of-the-art facilities and mixes fun and fitness to make for the ideal work environment. We're looking for a Membership Director with a burning desire to succeed, are extremely client oriented, highly motivated, love developing a meaningful rapport with your clients and communicating with piercing persuasiveness then you need to apply! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.

The position offers excellent hourly pay, along with a very competitive, solid commission and bonus structure. One of the best plans in the industry!

The right candidate will have a great opportunity for upward mobility.

Position Title:

Membership Director

Reports to:

General Manager, Regional Director of Sales

Compensation:
Hourly rate up to $20/hr plus opportunity to earn monthly commissions and bonus. Earning potential is $120k

Benefits/ Perks:

Top compensation plan of any commercial gym including guaranteed added compensation within the first 60 days.

Huge GROWTH opportunity across multiple markets

Continued fitness and sales education

Complimentary gym membership at any nationwide Crunch location

Great facilities with functional training areas, premier strength equipment, top-of-the-line cardio equipment and more

Benefits for eligible full-time employees including group health insurance, disability insurance, life insurance and others after meeting a waiting period

Complimentary dotFIT nutrition program

Complimentary CPR/AED re-certifications

Semi-annual team activities

Annual contests and recognition

Discounts on services, products, and much more!

Responsibilities:

PRIMARY

Help General Manager hire, train and develop sales team

Ensure sales team is provided with tools, coaching and day-to-day motivation to hit or exceed individual quotas on a monthly basis

Create daily task list and goals to ensure team keeps on pace for index

Monitor daily work flow and confirm monthly sales planner is fully completed

Conduct daily meetings with staff to discuss goals and provide support Follow-up with staff regarding each tour and presentation

Ensure that the selling of personal training are offered at point of sale in line with Crunch philosophy Assist in execution of sales for other sales reps

Coordinate marketing, promotional, and special events with GM

Support all new systems and assist with execution of rolling out new programs Inspect and supervise all prospecting systems to ensure they are in full operation: guest passes, old guest registers, appointments, calls, etc.

Reach and surpass team and personal sales goals on a consistent basis

Prospect via member referrals, Welcome to Crunch forms, cold calls, approved flyers, guest traffic, phone inquiries, street reach, etc.

Exhibit extensive knowledge of Crunch's services and facilities

Foster a friendly, professional and organized atmosphere for members and guests Communicate and enforce all policies, procedures and standards

Follow all policies and procedures in Employee Handbook

SECONDARY

Prospect via member referrals, Welcome to Crunch forms, cold calls, approved flyers, guest traffic, phone inquiries, street reach, etc.

Exhibit extensive knowledge of Crunch's services and facilities

Foster a friendly, professional and organized atmosphere for members and guests Communicate and enforce all policies, procedures and standards

MEETINGS

Daily meetings with sales staff

Daily "One Minute Meetings" with Club Management

Weekly Club Management Meeting

Monthly Marketing Meeting

Employee Training and/or Certifications, to be decided by Regional Director of Sales

Requirements:

1-year sales management experience preferred

3-5-years sales experience preferred

Exceptional sales skills

Self and team motivator

Strong desire to succeed and grow

Daily…
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