Regional Operations Director NY

Position: Regional Operations Director  NY
FISD

Salary: $130000 - $170000 / year

Other Forms of Compensation:
Bonus Eligible

Flik Independent School Dining has been leading the way in transforming private and independent school food service across 300 communities for over four decades. Our passionate team of associates is fully committed to delivering exceptional food service experiences every single time. Our meals are crafted from fresh, locally sourced ingredients, supporting sustainable agricultural practices that benefit our communities. But we don't stop at just food service - we take it to the next level by offering cutting-edge nutrition education programs that empower students to make smart, healthy choices daily.

By combining nutritious meals with comprehensive education, we equip students with the essential tools they need to lead a healthy and thriving life. We believe in nourishing the whole person, creating community through great food and programming, and doing what's right, every time.

We are Nourishing a Brighter Future.

Job Summary

Working as a Regional Director of Operations (RDO) you will lead, manage, and inspire a team of District Managers and other leaders in your region. You will be part of the regional leadership team and provide planning, direction, and guidance to the accounts in your territory, while establishing and maintaining strong client relationships. Your goal is to achieve operational and financial goals in a dynamic environment.

Key Responsibilities:

* Leads, manages, and inspires a diverse team of District Managers, Resident District Managers, and/or Director of Dining Services, and their teams, to provide top-notch service

* Drives self and team towards building strong relationships with clients at all levels and achievement of KPIs (profitability, safety, engagement, etc.)

* Serves on regional leadership team; regularly communicates with peers to share best practices, mitigate risks, champion diversity, and build community

* Owns all accounts within assigned territory, ensuring input from and thoughtful communication with key partners; makes decisions grounded in balance of risk/reward and short/long term implications

* Supports RVP in setting cultural tone in region; meets regularly with extended team to ensure transparency, understanding, safety, accountability, and alignment

* Serves as representative/brand ambassador of the Chartwells team to senior clients in territory, and acts as escalation point

* Works with regional team members to ensure Sales and Retention process is smooth for all accounts (presentations, negotiations, etc.)

* Collaborates with key partners to support regional initiatives

* Ensures compliance with QA, policy, and USDA program requirements, along with completing all reporting on time

* Champions development in partnership with RVP within the region; conducts performance evaluations, along with succession planning, with focus on building multi-unit management skills; has full understanding of all roles in operation

* Owns the financial results/P&L for assigned territory, and works with leadership team to ensure accuracy for reporting, forecasting, and budgeting processes

* Ensures consistent and fair administration of all policies and procedures

* Recognizes and anticipates marketplace trends; participates in regional strategic planning meetings

Required Qualifications:

* Bachelor's or master's degree from an accredited college or university, or eight (8) years progressive experience in multi-unit food service, hospitality management, plant operations management, environmental services, laundry distribution or other Support Services areas in lieu of degree

Preferred Qualifications:

* Strong background in senior leadership roles with exposure to contract/budget management, customer service, people development, food services, negotiations, etc.

* Has a proven track record of growing a business and leading teams, along with strong financial acumen

* Has ability to think quickly, analytically, strategically, and accurately

* Shows expert client relationship, influencing, listening, and communications (written and verbal) skills

* Champions the inclusion mindset, and is proactive, positive, professional, flexible, and resilient

* Demonstrates initiative, ownership, multi-tasking, prioritization, and organization skills

* Proficient in the use of Microsoft Suite

Extensive travel required in this position

Apply to Flik today!

Flik Independent School Dining is a member of Compass Group USA

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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

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