Senior Manager, Workplace

Position: Senior Manager, Workplace Experience
Live Ramp is the data collaboration platform of choice for the world's most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, Live Ramp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. Live Ramp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within organizations, between brands, and across its premier global network of top-quality partners.

Hundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to Live Ramp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements.

Workplace Experience is Live Ramp's trusted workplace partner who creates and operates unique spaces powered by measurement and analytics. We enable our community to achieve their goals, provide engagement opportunities, and fuel our company's growth.

We're looking for a passionate leader within our People & Culture (P&C) team. This team is responsible for the spaces, experiences, programs, and processes that ensure each of our global offices are among the most energizing, fun, and productive workplaces in the world.

You will oversee a growing team responsible for Workplace Programs, Office Services, and Events & Engagement. You will direct and coordinate with our important Workplace vendors and partners around the globe, as well as partner with stakeholders internally across Live Ramp, while most importantly serving your clients (Live Ramp Employees)! This individual will be a champion of Live Ramp's new way of working, and will assist in creating and implementing programs that are inclusive and accessible to our agile workforce.

The Workplace Experience team at Live Ramp is at the forefront of the work evolution, and we are looking for a hard-working and ambitious thought leader that will help us create the workplace of the future.

You will:

* Program manage and execute Workplace programs and amenities, including but not limited to:
Food and Beverage offerings, Guest and Visitor Services, Remote Offerings, Swag, Wellness Initiatives, and Events & Engagement.

* Manage the day to day workplace office operations for all offices; reception, mail, and supplies.

* Maintain the Workplace Experience internal intranet site as well as facilitate the Workplace session for new employee onboarding.

* Lead & Manage all Site Leads across our Global Portfolio (San Francisco, New York City, Seattle, Little Rock, London and Paris) including; team development, coaching, task delegation, resource management, communication, goal setting, performance tracking, building team culture, feedback and recognition, administrative responsibilities, etc.

* Support the Workplace Experience team OKRs and KPIs in line with Live Ramp's company OKRs and build a high performing team with the highest levels of hospitality and service.

* Ensure the workplace experience aligns with the company's brand and culture; will include organizing special events and introducing elements that reinforce company values.

* Support the Real Estate & Facilities manager as needed on maintenance or capital projects.

* Manage vendor relationships, enforcing exceptional service and cost efficiency, as well as maintain associated contracts and payments and evaluate term renewals.

* Prepare and manage forecasting and budgets for Global Workplace Programs. Analyze financial data and manage budgets to drive cost savings and maximize ROI on workplace investments.

* Conduct surveys or interviews to gather feedback on the workplace environment and employee satisfaction, as well as events, using that data to make improvements.

* Commit to Live Ramp's Diversity, Inclusion and Belonging goals and look for opportunities within your work streams.

* Plan and execute internal company events such as milestone events…