Operations Manager

Job Description

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation.

NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

For more information, go to NYU Langone Health, and interact with us on Linked In, Glassdoor, Indeed, Facebook, Twitter, You Tube and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Operations Manager.

In this role, the successful candidate will manage the facility infrastructure and building systems in a safe, efficient, and cost-effective manner. This position supervises and directs staff, consultants and contractors who perform engineering, electrical, HVAC, plumbing, repairs, and maintenance duties in support of the ~500,000 square foot clinical and perioperative facility.

Job Responsibilities:

• Compliance with all NYU Langone policies and procedures
• Facilities Operations: Manage all engineering and facility functions for a 24x7 clinical and perioperative facility inclusive of all items below.
  • Supervision:
    Responsible for a staff of 12 engineers, mechanics and helpers
  • Ensure full compliance of all building systems, including all regulatory permits (NYC DOB, DEC, FDNY, DSNY and NYS DEC, Insurance Agencies, etc.).
  • Maintain all relevant facility maintenance records for on-demand review by authorities having jurisdiction including DOB, CMS, Joint Commission, FDNY, etc.
  • Prepare preventive and scheduled maintenance plans for fire alarm/fire protection, chillers/cooling towers, boilers, motors, normal and emergency power systems, generators/ATS?s, UPS/PDU/switch gear, medical gases and plumbing, facades, sidewalks, windows, elevators, etc.
  • Schedule routine inspections of building including HVAC, electrical distribution, fuel oil/gas, structural, vertical transportation, roofs, parapets, gutters and leaders, parking area, drainage, ramps, and approaches, irrigation and fire/life safety, water treatment, UPS and PDU systems, emergency power generators and ATS?s, BMS, HVAC, controls and plumbing systems
  • Develop, implement and maintain building operations manuals
  • Training of all staff
• Capital Planning:
  • Prepare feasibility studies for complex repairs and facility upgrades; estimate budgets and schedules
  • Prepare contract documents reflecting scope of work, manage bids and deployment of work
  • Develop multi-year capital infrastructure plans and coordinate all capital construction
  • Support all capital construction efforts, including coverage, communication, support of design efforts, shutdowns and start-up. Recharge labor and materials as appropriate.
• Budgeting: develop annual operations budgets, including personnel expenses and overtime, outsourced contracts and material/supplies
  • Submit monthly and annual variance reports to the Dept of Finance
  • Recharge capital projects as appropriate
  • Work within defined operating budgets to optimize the environment, minimize overtime, energy and contract costs
• Energy Management: optimize energy usage by ensuring peak operability of mechanical and electrical equipment.
  • work in conjunction with the energy management team, senior control specialists and project management for commodity (oil/gas/electricity) procurement
  • collaborate with the sustainability team to reduce carbon emissions, enhance indoor air quality and recycling efforts
  • participate in the weekly executive level energy meeting
  • produce monthly energy usage dashboard
• Communication and Reporting
  • Ensure robust communication with building occupants, executive and clinical leadership. Presentations to executive leadership required
  • Rapid response, investigation, and management of occupant issues, including HVAC, leaks/plumbing, etc.
  • Develop system for and implement service calls, prioritization, and dispatch using appropriate call center(s). Ensure staff have complete working knowledge on creating, closing and tracking work orders.
  • Prepare and present quarterly and annual reports of building operations, finance, energy and sustainability
• Commissioning
  • Assume responsibility for managing the commissioning process to complete the 333 East 38th Street capital program through successful occupancy, punch listing, functional testing, permit close-out and contractor completion/retainage
  • Perform the role of commissioning engineer…